Lane Bryant vs Victoria's Secret

Customer Service Comparisons

Best Customer Service Rating

Lane Bryant has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Lane Bryant74.2883
Victoria's Secret36.49395

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Lane Bryant has had 83 total customer service ratings of which 17 have been positive and 66 have been negative. This has resulted in an overall classification of Disappointing.
  • Victoria's Secret has had 395 total customer service ratings of which 28 have been positive and 367 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: