Cabela's vs Bass Pro Shops
Customer Service Comparisons
Best Customer Service Rating
Cabela's has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Cabela's | 48.67 | 310 |  |  |  |  | |
| Bass Pro Shops | 41.30 | 215 | | |  | | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Cabela's has had 310 total customer service ratings of which 43 have been positive and 267 have been negative. This has resulted in an overall classification of Disappointing.
- Bass Pro Shops has had 215 total customer service ratings of which 23 have been positive and 192 have been negative. This has resulted in an overall classification of Disappointing.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
