Wendy's Positive Customer Service Ratings - page 2

Just a quick email to let you know how wonderful your establishment located just off Interstate 20 in Greensboro, GA. is! Our church bus that was traveling with 20 senior adults broke down in your parking lot October 27, 2016 when we stopped for lunch. Your employees were kind and patient with us. They brewed fresh coffee and distributed at no charge. They kept checking to see if there was anything they could do for us. They were cheerful and friendly. They made a bad situation better! I hate that I did not get the managers name but just know WENDYS will definitely be our "go to" place for burgers!

I went to the wendys in Martins ferry ohio tonight and I got a Taco salad and it was so good, they brought back the original Taco salad and it seems a little improved with the added salsa but way back in the day I only paid $2.99 these days they are $6,99 or more, I had a $2.00 off a large salad coupon and I was just waiting to get one of these original Taco salads, very good

Promoting the nite time manager Chris at the south troy ny store is the smartest thing u can do i cant praise this young nan enough. He is without a dought the most polite fast food worker i have ever come across in my 64 yrs of traveling the entire U.S.A.

I would like to tell you what an excellent manager you have at the Wendy's on Victory Dr in Savannah, GA. I had a to go order and when I went to my car the battery was dead. While waiting for AAA he took my food and kept it warm for me. He offered me something to drink while I was waiting. Since then I have been back numerous times and have seen him do many, many nice things for his customers. I am sorry but I do not remember his name. Wendy's should be proud to have a young man like him.
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So i'm hiking trails in VA and craving wendys chili for 3 days. Not a store around the backwoods. I get a screw in a tire n rush to christianburg. Across from walmart is an amazing wendys. I got my chili fix and awesome service... good comments from an indiana visitor.

We go to Wendy's on Sherman Way, in Reseda California! I'm writing because you have a FABULOUS employee, an African American man by the name of James! He is so kind and efficient, that we will only go to Wendy's when James is working! When I start to place my order, he IMMEDIATELY knows NO tomato and NO ketchup, because my husband is alergic to tomatoes, and he NEVER EVER makes a mistake! He even knows I like extra Ranch with my salad! James is nothing more than a great employee, and if he ever left, we would not return to Wendy's! Please make sure that you let James know how valuable we think he is! Thank you, Mike & Faith Rakes (2 double stacks & salad extra Ranch) :)

I have been going to the Wendy's on fm 78 in converse tx for aye and a half. The employees are extra hard working and friendly.
New employee named Jeremy is it he best.
Knows the products well. He offers senior drink for
No cost. Np one has ever offered that before. .
He even remembers that I want 3 crackers with my chili. He is a great employee . Keep u the good work.

My husband and I loved our visit to the Wendy's in Casa Grande Arizona! The lady that served us was so friendly and fun especially for us coming so late. Thank you Toya for being so wonderful we will definitely be back!

Marcus who works at the Franklin road Wendy's in Franklin Kentucky is amazing and deserves something special for all his kindness

We go to the Latham, N.Y. Wendy's and there is a server there, who is the best! She always smiles when you come in and asks how you are. She is very polite and attentive to the customer. Her name is Iffai and she's been there a long time. She should be recognized for doing an excellent job!
Mary Ann Mahoney

I was at Wendy's in Prestonsburg Ky earlier today with an individual that I care for who is handicapped...one of the cashiers whose name is Sabrina went above and beyond to make sure we were taken care of...she hurried over as we were leaving and opened the door while I assisted my client with her wheelchair. .Sabrina even offered to help me put the wheelchair in my car...I hope somehow she can get some recognition for her kindness...

Bianca was very helpful ln solving a problem with a smile Tom Leukemia survivor

I went to Wendy's on Irving Park road in Schiller Park Illinois. I dealt with Melissa. She was so courteous and polite to me. My order was perfect! I wish more restaurants had an employee like her. Outstanding

I just wanted to praise one of your employees. Unfortunately I do not know her name. She works at the north blackstone store in Fresno California. She is doing a great job! She is a young Caucasian girl with brown hair. She is sweet, respectful and very courteous. She deserves an employee reward!!

I visited the Perth, Ontario location on Saturday February 27th and was very pleased with the service. It was quick, clean and delicious!!!!!

I want to pass on kudos to the manager of the Terre Haute, Indiana Wendy's on US RTE 41, specifically Bobby Jackson. Though we live in Ohio, our daughters live in St Louis and on our many trips to visit, we stop at this Wendy's to eat. On a recent trip (Jan 3rd), we stopped for dinner, and after a delicious meal, continued on our way to Ohio. We were near the Ohio border when my wife noticed her purse was missing. I called this Wendy's and Mr. Jackson assured me a customer had turned it in to them and that they would wait till we returned to pick it up. Although it took two hours, and only the drive thru was open, Mr. Jackson was there to return us the purse with all its contents. What a relief. Although I have always enjoyed Wendy's food, it is good to know that they hire managers who are not only friendly, but are honest and have integrity too. Mr. Jackson is one. Please pass this on to the appropriate levels.
Thanks,
Dan Paumier

My daughter works part time at Wendy's and just have to applaud her managers. She has a medical condition, they are understanding and sincere. Great group of people and a great experience for her.

I think that Centralia, Illinois needs to be recognized for their cleanliness. They have a woman, tag name Victoria who cleans everything. It has to be the cleanest Wendy anywhere. We have a group of women, (some who are picky about cleanliness, and we've all remarked about it.) We have mentioned to her but thought you hear complaints you might like to hear a compliment - a great compliment.

I would like to say how impressed I am with the Wendy's off I20 2261 s Main at. Greensboro GA. We were coming home to Chattanooga Tennessee from a basketball tournament in Augusta. My son changed his uniform and forgot it there in the booth. We got home last night and realized. We couldn't remember which exit we stopped at so we called random Wendy's in that area. We figured we weren't going to find it. Then we contact the Wendy's we stopped at and they had it. We told them we need it right away because he is heading out again for another tournament and we would pay them if they could ship it for us. Most places don't want to do that because you never know anymore if someone is really going to pay you back and I get that. There is no time for him to get it if it's shipped to us in Tennessee. So we asked if they could ship it to the hotel he will be at. They were super friendly and went above and beyond for something that was our mistake. Helen Hunt said she is covering the shipping and for us to just pay it forward. I hope you can recognize her for this because it has saved us money and hassle. I cannot state how appreciative this has made us. Thanks so much! And we will be paying it forward.

I Go to the Wendy's in Pa on Simpson Ferry Road, it's so nice to place an order and receive it with a friendly smile and a little nice conversation, I have never met an employee who hasn't made me feel like I matter. There is a young girl Taylor who is always eager to grest and provide fast and friendly service, I just want to say Thank You to your Staff whether I'm inside or at Drive Thru for a job well done. I will always return here it's my favorite place to eat.

Wendy's is the friendliest place I've ever been to, the employees work hard and compliment one another!!! They are fast, clean, and efficient!!!

Wendys,
my family has bee coming to your restaurant for years and love your food. However, today I was disappointed in your newly released bacon at or fries. Seeing the commercial and just arriving home we decided to go and get dinner and try the new bacon at or fries. Once we got home, I opened the container and although it looked good and smelled amazing, the fries were not what I had hoped.
on the commercial the fries had yummy melted cheese sauce and topped with crispy chunks of bacon and shredded cheese. However, for the most part that's what I got, the crispy bacon yes, the shredded cheese yes, the cheese sauce, unfortunately no it was not there and already getting home we did not return. It was tasty and I enjoyed the fries, but they were short of amazing today. I don't know if it was a bad day or simply someone forgot which happens and is okay. My family and I will still go to your restaurant, but today was kind of a bummer not receiving the cheese sauce.

I visit the Edinboro (PA) Wendy's regularly. I invariably find the restaurant clean. The personnel appear to be focused on the task at hand, genuinely friendly.....service is quick and efficient. It seems obvious to me that the manager is doing an excellent job.

Yes I visited the Wendy's resturaunt on 2\3 and I was in a hurry so decid d to just go through the drive thru,it was very busy and was taking a while for my order,any other day I would of been so rude excpecially being at fast food but the young lady that was helping me at the window (didn't catch her name) but her attitude changed mine..our food was hot and delicious..thank you I visit Wendy's on a weekly basis its nice to have good service..

My receipt is from store 00000948. Time was 1:27pm 12/16. I do not want anything free but let me tell you the young lady handing teh food out through the drive up window was one of the most pleasent people i have had a chance to meet in sometime. If she represents your company you could not get much better. You should really reconize her for her efforts service you here is a motto for her it really is. Have no doubt i would hire her for my company today.