Circle K Positive Customer Service Ratings - page 2

User Reviews, Ratings and Comments

Circle K customer service is ranked #231 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 44.36 out of a possible 200 based upon 342 ratings. This score rates Circle K customer service and customer support as Disappointing.

NEGATIVE Comments

297 Negative Comments out of 342 Total Comments is 86.84%.

POSITIVE Comments

45 Positive Comments out of 342 Total Comments is 13.16%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • Circle K

    Customer Service Scoreboard

    • 44.36 Overall Rating
      (out of 200 possible)
    • 297 negative comments (86.84%)
    • 45 positive comments (13.16%)
    • 4 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 2.3 Issue Resolution
    • 3.3 Reachability
    • 3.0 Cancellation
    • 3.4 Friendliness
    • 3.6 Product Knowledge

Add your review! Return to the main Circle K customer service scoreboard page

Posted by Stephanie Howe


John Divirigillio the district manager of Circle K is AMAZING, he really cares about his customers and will fix any problems that arise, I give him ⭐️⭐️⭐️⭐️⭐️

Posted by Anonymous


Visited the circle K in alachua Florida Tanisha waited on me and went out of her to get me what I needed apparently circle K took a product off the store shelves without letting customers know how awful of them! But Tanisha found some and sold them to me she 100 percent a great employee in my book taking on the customer needs should always be 1st and she did that thanks

Posted by Anonymous


I went into the store today and it was beyond filthy trash can sitting directly in the middle of the floor by the coffee machine on top of spilled coffee and a wet floor sign trash all over floor creamer and sugar station counter sticky and dirty it was just disgusting compared to other days that I visit this store

Posted by Jamie


I love the coffee and cappuccinos . The sip and save is a great deal. Iam upset that they don't have French vanilla anymore. Please bring back the French vanilla cappuccinos.

Posted by Littlesw26


Today, I walked into a circle K gas station and the owner of the store was very mad and he also took out his anger at me and told me that I couldn't buy any California state lottery, and I was the only one in the store at the time!!.. Moe,and his son name is nami, they both are very "Rude" too their own Employees by yelling at them,!! Because the another night when one of the Employees saw a man walked into the store and he stoled something in the cooler and when the man was walking out of the gas station in Camarillo CA. Off of Santa Rosa Rd. Near the camarillo movie theater last night, Jacob, the worker told his Manger Nami, about what happened about the person that left the store with something that he didn't buy the son of the manger got really mad and began too scream and yell at his very own worker that was doing what he was suppost to do by his Boss Nancy and I had too go outside with the worker and let him now that he did his best too try to get the man before he stoled the item out of the gas station yesterday night around 4:45 pm at the Circle K gas station near Santa Rosa Rd. In Camarillo CA,!!.... Jacob is the hardest worker their at Circle K/ Verlro gas station because he is always early too his job and never takes a Break when they tell him that he needs too go to his 10 mins break he always work through his Break sometimes, Jacob is a very smart and patinshipent human body and very helpful too the customers, who want too get pro propone at the gas station and he his a very good listener and he also help people out with their issues at work too!!... He as help me out with my issues about my own mother and father too!!... Jacob is the only very best friend and worker at Circle K/ Velro Gas station that always stay on task and does what he as too do at his job so he can go home and do what he does everyday and comes back too his job always on time and if, he as too stay over with his Boss Nancy too help her close the store he does that and he won't let anybody hurt his own Boss "Nancy"!!.. that is the kind of person that we need in the United States of America too help and too be around us everyday in the Whole World that we live in now and forever!!.. Steven Douglas Wagner... The End!!.. of my story!!, Too all of you guys and many more!!.. 11/30/2021 time is 7:21 pm.

Posted by Scoreboard


I had lost my debit card. Looking for a little help I called KC at County Line and Mariner. Emerald an employee answered phone. She was busy but took the time while waiting on customers and looked to see if one was I lost and found. She ask if I would call back so she could further look in office. I was frantic! She was kind, helpful, and eager to try and help me. My card wasn't there, but I give her a 10! Many could take lessons from her. CK you have a great employee. Better keep her. Thank you!!

Posted by Vern


I participate in the Sip-n-Save program for my coffee at many Circle K convenience stores in the southeast. They have great coffee but they are always out of half & half creamer in the dispenser and many times out of the small containers as well. Most of the time the stores have it but don't keep it available to the customers. This is especially true for the locations in Thomasville Ga. (My home town). Please look into this asap.

Posted by Anonymous


My husband and I went to circle k today because we had the munchies major munchies lol. Larissa waited on us and she was very kind and patient a shout out to her

Posted by [email protected]


David at the circle k in Tallahassee near Killearn is amazing. He was cleaning, friendly and efficient all at 630 in the morning. Give that a guy a pat on the back!!

Posted by Pkmantor


I love the circle k employees at my store, especially Mike who always makes me feel safe and welcome! This is the store located on the corner of broadway and Harrison.

Posted by Ricky


I wanted to take a minute to let you know that Bre the store manager at 2800 hwy 52 in moncks corner South Carolina is awesome. She took her time helping me with a problem I had on a price I paid for something, she was so nice about it and solved my problem never losing the smile on her face. She is a wonderful lady and you should be proud to have her represent circle K.

Posted by Anonymous


I was at the circle K 8899La Mess Blvd La mesa California there s lady work name Stephanie it was about 10:30pm I was tired and I now she had be to but she greet everyone that walked in and man I had greats quick conversation with while at the counter she made my night I had smile my face after and 40 Mile drive I was upset about but not after talking to Stephanie she made me feel great about self what awesome lady give her a raise promote customers she top the charts and I go to alot of circle K in southern California my go to store people like Stephanie is why

Posted by CK - LM


Circle K at Afton Ridge, Concord, NC has vey good customer service and always so friendly even when they are busy. Ronald, Jen, Mel, Mickey and Fran alwyas make customers feel they value our business. Never seen any other gas mart so friendly yet professional! Thanks Circle K Afton Ridge!!
Lois Moore

Posted by Ashley


The circle K near Franklin square Gastonia nc; I just met the sweetest cashier, her name was Ashley I believe, she was covering a shift from her original store which was on Cox road, she was very kind! Unfortunately the touch screen messed up so when we clicked excellent it clicked bad instead! I just wanted to let you all know she gave me the best service I ever had!

Posted by Anonymous


Patti at the new store in wytheville va is a gem..you scored when you got her...

Posted by Ms h


Y'all have a employee by the name Sarah she works at store 1026 in San Antonio she is the best woman I have ever seen in one of your store she always makes us feel welcome she needs to get paid more are a promotion

Posted by Noelstreet


Circle K located at 13445 W Airport Blvd. Sugarland Texas 77478 Store Number 41436 I believe. I have been coming to this store for over 10 years. Everyone and I mean everyone has always treated me real well. One morning, about 2 a.m. I locked my keys in my car while it was running. Yes, my cell was in my car. The nice lady at the register, she was new, called AAA and gave them my information. This is but one example of how wonderful they all are. Doesn't hurt that they have my favorite slurpee flavors. Joe Mancini

Posted by Darrell


Hello I would like to leave a review for the 313 Springfield Ln. Staunton, Va. location. I am a 42yr old male and this is by far from top to bottom, every employee including Josh Hunsucker from Charlottesville, the friendliest, helpful, polite, go out of there way to help group of people working at one business I have ever had the pleasure to be around. I have lived here my whole teen and adult life and never stopped here much until resently. The staff here has turned me into a now loyal and lifetime customer, as well as a promoter. I will from now on get as many people and truck drivers to come here to this 313 Springfield Ln Staunton, Va 24401 location to experience the hospitality as I can. In closing I believe the whole staff should get pay raises for there continued effort to provide such a friendly and cheerful environment while helping customers. We all know truck stops can test anyones patience. And there is usually in all business locations that one difficult and hatful employee, but not here. From top to bottom nicest staff I have been around my entire life, and now life long consumer and promoter. Thank you to entire staff at 313 Springfield Ln. Staunton, Va 24401. You all will never fully know how you have helped me in my hardships.

Posted by Anonymous


the circle K store wells rd orange park,florida 32073 goes above & beyond being a GREAT store! the manager Dana runs a perfect place to shop; clean,well stocked,efficient & friendly. She hires & trains staff that care about customers & go the extra mile with a smile! i'v been a regular customer there for 25 years & can't say enough great things about a job well done & help they have given me over the years!!! SO JUST GIVE HER A RAISE & save money in adversbs! i wanted to say thank you to everyone in that store & her for job WELL DONE

Posted by I don't know what a screen name


Last night, Friday Sept. 30, I went to the store located on County Line Rd and East Rd., Spring Hill, FL around 8:15 pm. As I was walking the aisles, I began not to feel well. I grabbed a V8 juice out of the cooler and I began to wobble while walking. I made it to the front counter and put my head down on it. I began to shake uncontrollably. My blood sugar level had crashed.

I said to anyone in general to get me a candy bar. The cashier, Delvin asked me if I had diabetes and I said yes. (There was another girl working and she totally ignored my health issue). He told a customer to get me some donuts out of the case, in which she did and brought them to me. Delvin monitored me as I ate some donuts to bring up my blood sugar. He offered to call my family or someone who could drive me home.

I just want to send him so many thank you's for helping me with this issue !! He is one of a kind.

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