Xcel Energy vs CenterPoint Energy

Customer Service Comparisons

Best Customer Service Rating

CenterPoint Energy has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
CenterPoint Energy26.1023
Xcel Energy22.51103

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • CenterPoint Energy has had 23 total customer service ratings of which 2 have been positive and 21 have been negative. This has resulted in an overall classification of Terrible.
  • Xcel Energy has had 103 total customer service ratings of which 3 have been positive and 100 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: