Olive Garden vs Red Lobster
Customer Service Comparisons
Best Customer Service Rating
Olive Garden has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Olive Garden | 43.98 | 159 |  |  |  |  | |
| Red Lobster | 36.29 | 462 | |  | |  | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Olive Garden has had 159 total customer service ratings of which 20 have been positive and 139 have been negative. This has resulted in an overall classification of Disappointing.
- Red Lobster has had 462 total customer service ratings of which 30 have been positive and 432 have been negative. This has resulted in an overall classification of Disappointing.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
