Old Time Pottery vs Pottery Barn

Customer Service Comparisons

Best Customer Service Rating

Old Time Pottery has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Old Time Pottery33.5546
Pottery Barn33.36346

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Old Time Pottery has had 46 total customer service ratings of which 2 have been positive and 44 have been negative. This has resulted in an overall classification of Disappointing.
  • Pottery Barn has had 346 total customer service ratings of which 22 have been positive and 324 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: