McDonalds vs Jack In The Box
Customer Service Comparisons
Best Customer Service Rating
Jack In The Box has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Jack In The Box | 33.02 | 244 |  |  | |  | |
| McDonalds | 29.24 | 2,076 | | |  | | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Jack In The Box has had 244 total customer service ratings of which 22 have been positive and 222 have been negative. This has resulted in an overall classification of Disappointing.
- McDonalds has had 2,076 total customer service ratings of which 113 have been positive and 1,963 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
