Posted by Anonymous
I would like to take the time to talk about the Franchise in Lansing, IL. My experience there was unpleasant, restaurant not clean, some staff members unprofessional sitting around talking and on cell phones. My waitresses was unfriendly, took her time to get our drinks and salads, gave me the wrong change then had an attitude. I will never go back there again! Alexandra Wallace, Mgr listed on the door needs to do a much better job with the lobby and staff! Food was good the only perk about the restaurant. I spent $50 including tip that wasn't deserved. If I could get my money back and visit another Chili's I would! Thanks for reading