McDonalds vs Dairy Queen
Customer Service Comparisons
Best Customer Service Rating
Dairy Queen has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Dairy Queen | 40.11 | 232 |  |  |  |  | |
| McDonalds | 29.24 | 2,076 |  | | | | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Dairy Queen has had 232 total customer service ratings of which 23 have been positive and 209 have been negative. This has resulted in an overall classification of Disappointing.
- McDonalds has had 2,076 total customer service ratings of which 113 have been positive and 1,963 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
