Long John Silver's vs Red Lobster

Customer Service Comparisons

Best Customer Service Rating

Long John Silver's has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Long John Silver's38.3735
Red Lobster36.29462

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Long John Silver's has had 35 total customer service ratings of which 3 have been positive and 32 have been negative. This has resulted in an overall classification of Disappointing.
  • Red Lobster has had 462 total customer service ratings of which 30 have been positive and 432 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: