Harley Davidson vs Suzuki
Customer Service Comparisons
Best Customer Service Rating
Suzuki has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Suzuki | 40.08 | 97 |  |  | | | |
| Harley Davidson | 39.61 | 116 |  | | |  | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Suzuki has had 97 total customer service ratings of which 9 have been positive and 88 have been negative. This has resulted in an overall classification of Disappointing.
- Harley Davidson has had 116 total customer service ratings of which 13 have been positive and 103 have been negative. This has resulted in an overall classification of Disappointing.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
