Columbia Sportswear vs Timberland

Customer Service Comparisons

Best Customer Service Rating

Timberland has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Timberland34.5843
Columbia Sportswear28.88149

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Timberland has had 43 total customer service ratings of which 3 have been positive and 40 have been negative. This has resulted in an overall classification of Disappointing.
  • Columbia Sportswear has had 149 total customer service ratings of which 4 have been positive and 145 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: