Burger King vs Chick-fil-A
Customer Service Comparisons
Best Customer Service Rating
Chick-fil-A has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Chick-fil-A | 32.55 | 87 |  |  |  |  | |
| Burger King | 30.88 | 1,840 | | | | | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Chick-fil-A has had 87 total customer service ratings of which 5 have been positive and 82 have been negative. This has resulted in an overall classification of Disappointing.
- Burger King has had 1,840 total customer service ratings of which 123 have been positive and 1,717 have been negative. This has resulted in an overall classification of Disappointing.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
