2015 Pet Stores Customer Service Awards

The best customer service for Pet Stores in 2015 was:
Petsmart

The customer service provided by Petsmart in 2015 rated as Terrible.

There were 400 companies out of 693 in 2015 with a higher rating.

The fact that Petsmart was able to get the highest score while still being labeled as "Terrible" demonstrates how bad most people consider the customer service within Pet Stores.