Posted by Anonymous
Ryder is the worst place to come for any kind service. Why do it take 2.5 hours just to get a tire changed.
Ryder Customer Service Complaints - page 2
User Reviews, Ratings and Comments
NEGATIVE Comments
30 Negative Comments out of 33 Total Comments is 90.91%.
POSITIVE Comments
3 Positive Comments out of 33 Total Comments is 9.09%.
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Reachability
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Ryder
Customer Service Scoreboard
- 36.69 Overall Rating
(out of 200 possible) - 30 negative comments (90.91%)
- 3 positive comments (9.09%)
- 0 employee comments
- Attribute Ratings
(out of 10 possible) - 1.0 Issue Resolution
- 3.3 Reachability
- 2.1 Cancellation
- 3.3 Friendliness
- 4.1 Product Knowledge
- 36.69 Overall Rating
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13
Jul
07
Nov
06
Feb
Posted by Anonymous
This is a complaint to RYDER TRUCK & RENTAL! I lent my doily to my friends to help them in their removal in which RYDER had sent 3 of their men to help them pack up their belongings into the RYDER truck. And in them (your men) using my doily that I lent my friends broke it without giving them an apology & just giving them the doily back & telling them that it's broken & it needs to go into the garbage. I thought when I asked for my doily & was told all this, is quite rude of which ever of your RYDER EMPLOYEE that broke my doily & should buy me back one.
16
Oct
Posted by Anonymous
I had this truck for 2months and it keep breaking down on my guys I keep trying to call ryder but everybody keep giving me the run around my guys broke down again now the truck needs $20,000 to $25000 worth of work and my guys are stuck in Oklahoma I can't get anybody from ryder management to call me back this is sad and it hurts can anybody help me please.
04
Sep
Posted by lorylopez33
Ome of the drivers of a Ryder van was drivinh like a crazy person, in and out of traffic in high speed. He almost hit my fromt end of my truck if I hadn't slammed on my breaks, my concern is I had my children in my truck with me. One day that driver will hit someone and cause great damage to someone else, and cause yoir company alot of money. My kids, and myself we are shaken up by the incident. Thank god I was smart enough to slam on my breaks. Just a concerned about others safety on the road.
