O'Reilly Auto Parts Positive Customer Service Ratings - page 2

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User Reviews, Ratings and Comments

O'Reilly Auto Parts customer service is ranked #16 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 97.33 out of a possible 200 based upon 69 ratings. This score rates O'Reilly Auto Parts customer service and customer support as Acceptable.

NEGATIVE Comments

42 Negative Comments out of 69 Total Comments is 60.87%.

POSITIVE Comments

27 Positive Comments out of 69 Total Comments is 39.13%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Acceptable Overall Customer Service Rating

  • O'Reilly Auto Parts

    Customer Service Scoreboard

    • 97.33 Overall Rating
      (out of 200 possible)
    • 42 negative comments (60.87%)
    • 27 positive comments (39.13%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 5.5 Issue Resolution
    • 5.9 Reachability
    • 5.9 Cancellation
    • 5.9 Friendliness
    • 5.9 Product Knowledge

Add your review! Return to the main O'Reilly Auto Parts customer service scoreboard page

Viewing positive O'Reilly Auto Parts customer service ratings 26 - 27 out of 27
« Previous
06
Sep

Posted by King Ranch


9/6/15 4:12PM

We were just at the O'Reilly's in Baraboo Wisconsin and a tech helped us out by the name of Mike. He went above and beyond to help us out and we just want to let you know that he's doing a great job thanks Mike for your help. We just bought the f-150 King Ranch so we didn't know what we're doing but Mike made it feel very comfortable and helps us out

27
Jul

Posted by shamika


7/27/15 5:09PM

Your store on 55 east 111th has great customer service with that said Albert Valasquez has the most amazing customer service he made sure that I had all the information I needed he was very pleasant...he rocks thank you....because you can't find great customer service in these days...

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Contact Information
Customer Service
800-755-6759

O'Reilly Auto Parts customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
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Hours of Operation

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Reviews & Ratings

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Company News
O'Reilly Auto Parts opens in Crest Hill
CREST HILL – A new O'Reilly Auto Parts store has opened in Crest Hill and will hold its grand opening from Wednedsay until 25. July 22, will be Customer Appreciation Day from 11 a.m. to 1 p.m. Store Manager John Compagnone will present a $200 check ...
Huntley Village Board reviews plans for O'Reilly Auto Parts, Panda Express
HUNTLEY – Two new business are looking to come to the northeast corner of Route 47 and Regency Parkway in Huntley. Conceptual plans for an O'Reilly Auto Parts and Panda Express were reviewed Thursday at Huntley's Committee of the Whole meeting. O ...
Middletown Historic Commission OKs O'Reilly Auto Parts store
The Middletown Historic Commission Thursday, May 25, 2017, gave its approval for the construction of a new $2 million O'Reilly Auto Parts store at 1811 and 1835 Central Ave. The project was denied by the Historic Commission in March after downtown ...