O'Reilly Auto Parts vs Napa Auto Parts
Customer Service Comparisons
Best Customer Service Rating
O'Reilly Auto Parts has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- O'Reilly Auto Parts has had 69 total customer service ratings of which 27 have been positive and 42 have been negative. This has resulted in an overall classification of Acceptable.
- Napa Auto Parts has had 132 total customer service ratings of which 17 have been positive and 115 have been negative. This has resulted in an overall classification of Disappointing.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
