Chili's Positive Customer Service Ratings - page 2

My husband and I just had lunch at Chili in Dublin, Ohio on 161. Had Great service from Terri. The restaurant needs a good cleaning. It needs a new face lift. Something needs to be done. Thanks for listening . Susan Kruse 11/12/16

I want to thank Chilli's for the offer made to me on Veterans day. As a Veteran I felt honored and appreciated by this act. That you for honoring us as Veterans. As I entered the Chilli's at Toco Hills in Atlanta I was very moved to see the missing man place setting. Thank you so much.

Good Afternoon,

My name is Lisa and I am an office manager for a non-profit in Vero Beach. I wanted to take a quick moment out of my day to compliment the manager Bill, of your VB location on Us Highway 1. I have never been so impressed with a restaurant manager before. What a great guy! He was extremely helpful recently with some gift cards we needed to purchase and went above and beyond to make one of our staff members happy. In a society where it is becoming increasingly difficult to receive service with even a smile, Bill is truly a rarety. I am not sure how you recognize your employees for customer service satisfaction, but Bill certainly deserves something! Having a past career in the industry I know how hard managers work and how many hours they put in and sacrifice. His attitude is positive and genuine and he treats people with respect and I know that can be trying at times. I have always liked Chilis but find myself there more often, I think that says a lot about Bill and some of his team, fort example Chelsea (I think that's her name). What a great server!

Hi!
Just had lunch at your Dyer,IN Chil's and I just wanted to let you know about a genuinely super nice waitress you have there named Stacy. She went out of her way to make sure we were happy and we thought you should know!

PLEASE READ I visited chilis in Manchester CT on Monday Sept 5,on or about 5:00pm,as i waited for ,my order i hear the lady on the table next to me scream call 911,and also was screaming for anyone that knows CPR,I noticed the little boy"appeared to be like between 1-2 years old" that was with her was choking,everyone at the restaurant froze,nobody got up and tried helping,,well out of nowhere comes this lady waitress that was working and grabbed the child by one arm,and put him on her kneww facing down and procedeed to tap the child on his back like 10 times,,and finally the bot after the second time started crying and screamimg,,which was a good sign,,Please I want to make sure that waitress get achknowledgement for what she did,she truly saved that childs life.. Chilis should be proud to have this young lady as part of their team..Fernando Tirado Willimantic Ct

Three of us went to the Chili's on 3202 S 143rd Plz, Omaha, NE. It's been close to 10 years since I last went to Chili's. After debating about Longhorn Steakhouse or not, we all decided on Chili's. What a great dinner we had. Prices are still reasonable, but best of all, every dish we ordered was delicious. From ribeye steak, cooked to perfection, cajun pasta, and just an old fashion hamburger. All of us enjoyed our meals and the mixed drinks were awesome. Our waitress, Joanna (e) was very courteous and professional. The busboy even asked if we were ok and needed anything while we were waiting for our dinner. Nice to see someone checked just in case we were forgotten. A gentleman also checked on us a couple of times, I am guessing he was the manager? Only problem we had, which was not a problem. Toast was too burnt on one side, we asked for another one from our waitress. It was nice to get a genuine oh I'm sorry, let me take care of it for you right away. Instead of the gee, can't you see I'm busy attitude. Another toast was brought out within 5 minutes or less with another sincere apology from our server. Right after that was one of the times the gentleman came out and said sorry also. It was really nice to have a nice relaxing dining experience again. A big thanks again to the Chili's crew at this location. We will definitely be back and even try Chili's again in other cities during our travels.

Super great time at a baby shower at the 14 mile and John R location in Troy, MI. Manager on duty angela went above and beyond. Servers Ryan and Delisha were pros. They were remarkable and would sit in their section any time I am there. Also kudos to the cooks there food was great from appetizers, soup and numerous entrees. Big thank you, thank you, thank you. Servers know their stuff. Also kudos to the hostess that night around 6 pm. Awesome job!!!!!!!!!!!!!!! Oh also the bartender for great service to those who came early.!!!!!!

04-13-16
Chilli's San Bruno
6-8pm
Rachel P. Our server was fantastic! She was attentive and one of the best we've had here! More servers like that and folks will
Be coming back all the time! Props to her!

Thank you
Kenneth and Angel Lum

So a friend and I went to Chili's in Corsicana tx, our hometown. We were both kind of sick but wanted some good food. Her and I were being really difficult because we ordered burgers and ended up not liking the taste. There was absolutely nothing wrong with them and they were made exactly how we ordered. They offered to change it out, took our new order and tried to have it out as soon as they could. The service was awesome. We had 4 waiters/waitresses come up to our table to help us and even the manager, Joe. They were all helpful and nice even when we were being difficult. I recommend going there.

Chiles In Farmingdale has Billy obviosly Manager and I think MArissa,waitress. Billywent out of his way to satisfy me as did Marissa. My granddaughter and I couldn't have been more satisfied.

To whom this may concern:



I'd like to compliment one of your employees, Barbra, at Store in Carlsbad, New Mexico for the excellent service she provided me the past two evenings. Although Barbra was overwhelmed with customers, she managed to attend to everyone's needs.



While observing all your services employees, I noticed that Barbra was attentive to all customers regardless if they were being attended by another server. Most of the servers were too busy socializing with each other or with there acquaintances.



I am extremely pleased with the service Barbara provide and will definitely be coming back to this Chili's location when I return to Carlsbad, NM. I hope Barbara is provide with the recognition she deserves along the a consideration for promotion and monetary advancement.



Sincerely,

i just wanted to say thank you to the management and the staff at Chili's in Washington, Michigan. i work for the BBC in Northern Michigan. Came down to take our grandchildren to dinner for their birthday. the staff was great Amanda our server was excellent, and the food was excellent. They sang happy birthday to my grand daughter and the whole experience was great. Thank you for your support with BBC. Just wanted you to know what a great time we had. Be back soon.

My co workers and I had lunch at Chilli's today 7/30/15, the service was amazing! The manager Richard knows how to take care of his customers. This has been the best service I have recieved in a long time! We went to

Just wanted to give a shout out to one of you employees, myself and a friend started going to lunch once a week just to catch up. We went to chilis for the sandwich that we both love , but we got so much more, I have gone here on numerous occasions before and have always gotten great service but the past couple of weeks Myeshia at the mission village store made us both feel so welcome and couldn't do enough for us. You could use acouple more of her. We go every week now and it's all her fault. My personal code 1. Any question my name is Mary Pine Sorry I've been so long in sending this I've just been real busy. Hope you will let Myeshia know what a great job she does. Thank you for you time.l

My name is Rene .I'm a frequent customer at Chili's at the loop. I want to comment on Valerie's good effort and great bartending skills unfortunately I could not have rated her and the restaurant because the machines Kiosk froze up on the site just want to pass this on she was great on July 21st 2015 thank you my name is rene.

Love my local Chili's Restaurant in Greenville, NC. Manager Kathy is wonderful and she knows how to bring staff members up to her standards of customer service.

I want your corporate headquarters to know that the manger Mark in Morrisville NC represents Chilis to the highest standards. As a regular takeout customer late night when I am done working with a customized order...he waits for me if I am gonna be a few minutes late after closing makes sure my order is complete and treats me like I am family. It is a pleasure to be his repeat customer and I feel everyone should know how hospitable he is towards me always. It is a pleasure to see his smiling face and know that he values my business like he does. I can always count on him and a quality order late night when I am done with a long shift of my own. Thank you so very much for everyrhing he does he never lets me down