Chase Positive Customer Service Ratings - page 2

I have banked with Chase Bank for many years and happy to say that I have had no problems with them. I deal with the Islip Branch and the customer service is great and the people smile and are friendly. I know they do not have the easiest job. I never have had to wait for assistance. I hope this great track record will not change.

Best rates from anywhere I searched. Fast, friendly and helpfull.

Excellent service, I wouldn't think of banking any where else.

I applied for a Chase Credit Card on 09/09/10 and was provided service by your employee Ana Hernandez (Personal Banker)at the La Quinta, CA. Branch. She handled the transaction in a minumum of time and was so courteous. You are fortunate to have her as an employee.

I know people with negative comments are usually the only ones who write in, but my service was so outstanding today I had to, in gratitude to the dude (and two other people, thanks AT&T dropped calls) that helped me. Someone posted fraudulent charges to my debit card in a local restaurant while I was out of town for Thanksgiving. I called the CSRs, not knowing who to talk to or what to do, and two dropped calls later (all three people I spoke to were very competent and helpful), I had a claim filed, a credit to be issued in one-two days, and a new card on the way. All in less than an hour. And all three were nice about it. No one even tried to sell me a protection program. Thanks for rocking tonight, Chase :).

Many thanks to Eric Salinas in Business Card Sevices for helping me make a timely payment to account xxxx xxxx xxxx 9587.

His effort is outstanding.

Moffett E. Skinner