Bojangles Positive Customer Service Ratings - page 2

User Reviews, Ratings and Comments

Bojangles customer service is ranked #556 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 30.27 out of a possible 200 based upon 651 ratings. This score rates Bojangles customer service and customer support as Disappointing.

NEGATIVE Comments

618 Negative Comments out of 651 Total Comments is 94.93%.

POSITIVE Comments

33 Positive Comments out of 651 Total Comments is 5.07%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • Bojangles

    Customer Service Scoreboard

    • 30.27 Overall Rating
      (out of 200 possible)
    • 618 negative comments (94.93%)
    • 33 positive comments (5.07%)
    • 10 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.8 Issue Resolution
    • 2.7 Reachability
    • 2.4 Cancellation
    • 3.1 Friendliness
    • 2.6 Product Knowledge

Add your review! Return to the main Bojangles customer service scoreboard page

Posted by Anon


All the Bojangles in Fayetteville North Carolina are DISGUSTING all of there food taste old

Posted by Anonymous


I am not sure if this is the correct website to rate an employee. I went to the drive through this morning of the Bojangles in Ringgold, Ga. I only ordered a large diet mountain dew and I was given the total of $2.32 something, appx. I was thinking to myself that wow, this is high for just one drink and you can buy a 2-liter for this price. Anyway, I pulled up the window and I said nothing about the price and "Fred" gave me my drink and I when I tried to pass him the money, he said that he was not going to charge me. It was the nicest jester that I had encountered in a long time. It made my morning. He greeted me nicely. I would say that he is a keeper because he cares about customers and shows a friendly personality. Regards

Posted by Mr and ms halls


Hello, Me and my husband come to bojangles every day at the Mechanicsville store on atlee rd in Richmond va and this young lady by name of big AngIe her personality is super always smiling when we pull up to the drive tru she always sayS it's Bo time baby. U need more employees like her tell her to keep up the good customer services !!

Posted by [email protected]


Bought a Tailgate box 12 pieces and did not check it until after my children start eating out of it at home. They put chicken strips instead of chicken. Called the manager back and she told me to bring the box back with the receipt. Did not feel right bringing it back after the kids had ate out of it and plus had to wait on a ride. The thing is I paid for one thing and they gave me another. I would like to have what I ordered please.

Posted by Anonymous


Good food always and friendly service.:I go to Bojangles on Holland Road, Va. Beach, Virginia

Posted by Anonymous


Very pleased with store at 4621 New Bern Ave Raleigh NC. We were there tonight and staff was very friendly and helpful and the store was the cleanest Bojangles we have been to. We travel a lot and are in a lot of Bojangles, this was one of the best.

Posted by Anonymous


The Bonjangles on Montclair Rd in Bham is awesome. I went there on Friday morning about 8:15 am for a sausage biscuit and coffee. The Manager Tasha and her staff was very friendly, they showed me great customer service.

Posted by Anonymous


Me and My Wife Went To The Bojangles In Pembroke NC.And The Manager Mary Was Very Nice To US And Her Service Was On Point...We Will Return!!!

Awards

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Comparisons

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Contact Information
Customer Service
888-300-4265

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Company News
Bulldog commentator Loran Smith to roll biscuits at new Bojangles in Athens
Loran Smith, the sideline reporter for the University of Georgia football games, has been chosen as a “celebrity biscuit maker” for Thursday's grand opening of the new Bojangles' restaurant in Athens. But can Smith make biscuits? In all honesty, he's ...
Bojangles' closing 10 locations and removing 4 menu items
In a recent earnings report, Bojangles' has announced that it will be closing 10 restaurants in various markets and removing four menu items including the Cheddar Bo Biscuit at company-operated locations in select markets. The good news is that no ...
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