Bojangles vs Kentucky Fried Chicken

Customer Service Comparisons

Best Customer Service Rating

Bojangles has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Bojangles30.27651
Kentucky Fried Chicken23.961,365

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Bojangles has had 651 total customer service ratings of which 33 have been positive and 618 have been negative. This has resulted in an overall classification of Disappointing.
  • Kentucky Fried Chicken has had 1,365 total customer service ratings of which 35 have been positive and 1,330 have been negative. This has resulted in an overall classification of Terrible.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: