2K Sports Customer Service Complaints - page 2

User Reviews, Ratings and Comments

2K Sports customer service is ranked #494 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 32.39 out of a possible 200 based upon 257 ratings. This score rates 2K Sports customer service and customer support as Disappointing.

NEGATIVE Comments

256 Negative Comments out of 257 Total Comments is 99.61%.

POSITIVE Comments

1 Positive Comment out of 257 Total Comments is 0.39%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • 2K Sports

    Customer Service Scoreboard

    • 32.39 Overall Rating
      (out of 200 possible)
    • 256 negative comments (99.61%)
    • 1 positive comments (0.39%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 2.6 Issue Resolution
    • 2.8 Reachability
    • 3.2 Cancellation
    • 4.0 Friendliness
    • 3.4 Product Knowledge

Add your review! Return to the main 2K Sports customer service scoreboard page

Posted by Anonymous


You're game stinks! I hope everyone who makes it gets eaten by the worlds largest dung beetle. You stink and your mom stinks and I hope the dung beetle poops you out so you get swallowed by a 25 foot tal hamster. Your dad!

Posted by Gee33Money@outlook. Com


How to get back online on nba 2k17

Posted by chocolatesmile11


Been trying to get in touch with someone about some issues that I have with nba 2k17 when I purchased a backboard from the my player store it won't let me play on the backboard that I purchased also are any new jerseys coming to the game also is there any way to get the Christmas jerseys from the previous games

Posted by chocolatesmile11


Been trying to get in touch with someone about some issues that I have with nba 2k17 when I purchased a backboard from the my player store it won't let me play on the backboard that I purchased also are any new jerseys coming to the game

Posted by Anonymous


I have tried to call 2k support because i have an issue of recieving my 200,000 vc credit that I have purchased for nba 2k16. Every time I call i get an answering machine unacceptable. The customer service number is the same number as 2k support. I have even reached out via 2k support.com to write a support ticket on this subject and still no reply via email. Im very disappointed on how they handle this.

Posted by Fresh cakes53(8


Every Time I turn on 2k17 my player account has been "expired" I've tried fixing it but I can't, I also have xbox live and it won't let me customize my pause or is the store with virtual currency, now it's only points please help me, this is favorite game but it is really aggravating me.



Reach me at as soon as possible

Posted by Anonymous


Someone is trying to make an account using my email account. My email address is I have not authorized my email to be used, nor have I made an account with 2k. Please close any information in regard to my email and report it.



Thank you,

Posted by Aaronmitch1


I spent 50 dollars on this game and it won't even let me play online or anything. Everytime I go to play online it says there is a service error. I've looked at the status online for my area and everything is functional. Need someone to please write me back with how to fix this issue, and please don't tell me it's my Internet bc this is the only game that doesn't work.

Posted by Doesn't matter


I like how your phone number is "unavailable" guess yall got tired of people calling at your game

Posted by Jbm_919


Yes I got band on the server for someone I know but I deleted it an won't download nothi like that again, thank you can you please unband me thanks

Posted by MasterBaller213


Can you fix my 2k because when ever i try to type my email online it freezes and it works on my brothers xbox contact me please help me i done everything on help i am on xbox.

Posted by Anonymous


IM ON PS3 and I bought a shirt and shirts for my player but all shows up is a white t shirt and sweats

Posted by CaM_Drop_BodIeS


I need help on 2k i did 200 double moves leading to score and i still didnt get ankle breaker

Posted by Anonymous


u need to work with the foul calling it sucks. and the fucing gameplay its azz as well i like nba live better than this and thats saying something

Posted by CrAzY 4 BBW


2k17 deleted both of my players. On xbox i reinstalled it and it deleted them. Can I get them back. I had a 90 and an 89 2 pg. can i have them back please. on xbox one. Help me please

Posted by Anonymous


Hello I am reaching out because my son can not connect to 2k server on 2k17 you can reach me

Posted by highspeed10962


I have a 2 k 17 basketball and it won't load thus cost me $80.00 plus I just added $20.00 from a new card . Duncan Lafrato is my son .

Posted by Anonymous


Hi im really trying to hit allstar four and i have 521 wins and i dont know what to do can you help me my gamer tag for thank you

Posted by youngblair00


honestly think 2k17 took a huge step backwards in online gameplay the threes were terrible before but now you go in the park which im only doing to become a 99 for pro am because 2k changed the way you upgrade your player this year and its filled with 6'9 point guards and stretch forwards who dont even play the game of basketball right,you go on myteam black top and its who has the most threes like you can face a wilt chamberlin and your not worried cause atleast it only counts for one when he scores, i think the people here at 2k need to adjust the 3pt tendency or just keep trashing the game more and more each year

Posted by kingdubb_one


Hello my name Erwin Rovira, my issue is, when I pay my 75,000 vc I upgrade my Character and after I play my career I'm still stuck on 190 vc even I play my park and I wanted to know if you could help me even I pay for my vc my user name is kingdubb_one my email I use Plz contact me and tell me what I could do. Thank you

Posted by Anonymous


Please help me.please give me my career data back its saying its corrupted after it kicked me out the park yesterday please i need your help because i have put alot of time and money on my player

Posted by 2k Lover


I'm having the same problem , My Player has a 95 rating and when it says I've unlocked an upgrade, I go to see and it's not there. Also, this has happened the past 4 or 5 times.

Posted by Jeffking2134


I paid 100 something dollars for this game and my my career isn't working every time i try and play i can see shaq talking and right after it just says error i don't know what's going on but yall need to fix this

Posted by BLKMAFIA MO


Turned my game on this morning both of my men I cannot see them and one of them is gone he was a lockdown of overall 90 he had his grand badge.now it show his overall as 84 he only has a couple badges and he is on no team.I put to much money and time in these men on top of what I paid for the game for this to happen it needs to be corrected asap

Posted by MattTheMan


Can someone please help me whenever I load my career I load into a game that I left off at and now once I get done with the pre game show my screen turns black and I can play every other mode except my career please help me how do I get it fixed?

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