2K Sports Customer Service

Horrible game by a money hungry company that is more concerned about making money off it's customers then making the game play better I recommend staying clear of this game if you want a realistic experience!

Damn, they just don't respond do they?

The fact that I see so many issues w 2k22 that were never addressed I'm assuming that complaint on this site is a complete waste, just like "team chemistry" on my player 2k23. But I guess I'm just speaking from others experience. Assuming "my team" which seems to be everyone's vibe/$$$ I'll just do that and forget about the short comings of a game that has legit been out for 23 years. You title is 2k after all. Lol

Normally the reason I play nba2k is all time teams. Nba2k23 has more missing all time team players than nba2k22. Now missing Chris Webber from Kings and Wizzars all times, Marc Gasol from grizzlies , Andrei Kirilenko - Jazz, Sam Jones - celtics. Could you tell us the reason why they are missung from NBA 2k23 and literally no players were added to nba all time teams? Why ?

Hey I feel Nba 2k22 is rigged cheating for the computer ai and is very against my career player character I don't gain the vc from games played nor from endorsements giving in the game

It's amazing how the opposing team sets up plays and make easy shots but your team just stands around and don't do nothing this game cheats so f****** much

I've never played such a cheating ass game in my life. The computer cheats for the computer so much I never played such a cheating game. Your opponents can do s*** you can't do they make every open shot but your team won't even set up plays....

I purchase 35K Vc and a 5k VC on 2k but it error has occurred then I did it like 4 more times and it said again error has occurred never received the VC but when I checked my bank all my money went through how what do I do?

I jad lost 2 myplayers 1 was a 95 and the other was a 85 they were removed for no reason how do i get them back

This absolute neanderthal Jayshawn B with customer support for 2K wouldn't help me when 2K's DRM server screwed me over and made it to where I couldn't play my physical copy of Bioshock 1. Despite literally having my game rendered unplayable because they shut down the servers, they didn't help me at all. Jayshawn B. was illiterate, incompetent, incapable, and frustrating to deal with as he was unwavering in his unhelpful behavior. I believe this might be the worst customer service I've ever dealt with.

They don't listen to my bug reports and instead send copy + paste 'solutions' which never work. They are utterly useless. I don't think I ever talked to an actual human being.

I bought the 2k19 starter pack and it didn't come threw to my account

Did not have pinkd code

If it isn't bad enough that I paid close to 100$ for one of their games recently which had a bug making progression impossible, there's no phone number to reach them for support and they have not returned my emails. They truly deserve to go out of business I condemn them to hell.

I spent money buying VC to help build my guy up. Many hours building my guy up. Was up to 11 badges with him. Went to enter my practice facility and it kicked me to the home screen. When I came back my player was gone. I can't get a hold of 2K or anyone to help me with this. Website is messed up I can't leave a ticket for help. Nobody answering the phone. This is just so flippin' awesome!!!!!!!!! Thanks 2K, you really know how to make a guys day...

I have filled out many tickets and nobody has reached out to me. My file for career mode got deleted unexpectedly and I can't seem to get it back.

This online name I'm have problems with going in the game it keeps telling check my online Internet there number wrong with my Internet my other games play all but nba2k17 call please so know what going on

They really need a phone contact number because their servers

My ps4 was rested n im tryina to get my character back n it doesnt let me it shows my player but my level was 86 now its 55 overall n wants me to start everything kver

My game keeps legging me out in park game this has happened to me 500 times now no exaggeration u need too fix this for me i should be a superstar 2 by now this is really ridiculous help me please

Hey you y'all lucky y'all don't have a phone number cause y'all would have a very angry customers on y'all hands

Why in the world would you not give us the ability to watch games play out in MyGM/MyLeague. The only way to watch and coach the team is through Simcast live. Which is one of the dumbest additions to a game i have ever seen. Why can't we watch the actual game play out and coach. I don't want to control the players. I'll just win every time if i do. I want to watch all historic teams in league together going at it without the guaranteed chance to win. Please update the game and let us watch the game play out. And i'll forget the horrible gameplay and user team ai defence. Or the ai in general for that matter. You guys are some of the smartest people. Yet you make stupid decisions that are gonna make you lose a lot of gamers. Get it fixed 2k. Or whoever is responsible for these things. Please forward this to the proper parties please.

I have put I have put over 45 days into this game and spent $150 on VC points to build my character And after all that now he's gone oh my data has been corrupted and it will not let me sign in two 2K servers it will let me sign in with any other account on 2K servers but just not the account that I play on a lil F$$$ing help would be nice if my phone calls would go through 22K technical support every time I call there is a busy sound then the call ends every time ?????????????

i been trying to contact somenone regarding nba 2k170 I am in career mode and my player has an injury and i chose to rest then it says he is ok to play then this screen comes up will simulate until player recovers from injury been saying this for 4 damn days how do i get out of this

The fact you guys don't have a customer service lets me know you give I don't want to write a letter I want to speak to someone. I spend over $300 I want to speak to a 2k Weird representative. Fix this stuff or I'll go another 8 years with out buying this Only reason I got 2k17 is because my girl got it for Christmas other then that I'd stick to FIFA madden and halo 5. Fix y'all stuff 2k. Asap you People that do nothing but hide behind your desk and collect our hard earned money. You guys are like the mta in ny. Service sucks but you want our money regardless.

The complaint in which I wish to make is that 2k failed to add additional features to the NBA 2k15 and I wish that they are added to the NBA 2k16. The features in which I wish to be added are, in my career mode the playoff tree should be reincluded and the player movement should not be so stiff, also there should be more new features added yearly to excite the buyers to buy the product like airplane and bus ride scenes of away and home games and also photo scene of player signing contract and last but not least instead of Claire being seeing as than the MVP the player should instead be presented the award by the chairman at an award ceremony and the finals award introduction should be like the 2k13.