Visionworks vs Pearle Vision
Customer Service Comparisons
Best Customer Service Rating
Pearle Vision has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Pearle Vision | 38.23 | 139 |  |  |  |  |  |
| Visionworks | 32.61 | 135 |  | |  | | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Pearle Vision has had 139 total customer service ratings of which 12 have been positive and 127 have been negative. This has resulted in an overall classification of Disappointing.
- Visionworks has had 135 total customer service ratings of which 10 have been positive and 125 have been negative. This has resulted in an overall classification of Disappointing.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
