Ikea vs Crate and Barrel
Customer Service Comparisons
Best Customer Service Rating
Crate and Barrel has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Crate and Barrel | 35.00 | 6 |  |  |  |  | |
| Ikea | 27.44 | 417 |  | | |  |  |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Crate and Barrel has had 6 total customer service ratings of which 0 have been positive and 6 have been negative. This has resulted in an overall classification of Disappointing.
- Ikea has had 417 total customer service ratings of which 21 have been positive and 396 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
