Rite Aid Positive Customer Service Ratings - page 2

User Reviews, Ratings and Comments

Rite Aid customer service is ranked #180 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 48.14 out of a possible 200 based upon 247 ratings. This score rates Rite Aid customer service and customer support as Disappointing.

NEGATIVE Comments

219 Negative Comments out of 247 Total Comments is 88.66%.

POSITIVE Comments

28 Positive Comments out of 247 Total Comments is 11.34%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • Rite Aid

    Customer Service Scoreboard

    • 48.14 Overall Rating
      (out of 200 possible)
    • 219 negative comments (88.66%)
    • 28 positive comments (11.34%)
    • 4 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 3.3 Issue Resolution
    • 3.2 Reachability
    • 4.4 Cancellation
    • 3.6 Friendliness
    • 3.9 Product Knowledge

Add your review! Return to the main Rite Aid customer service scoreboard page

Posted by Diaz


To Whom it may concern,
It is with great pleasure that I write this email. This is concerning your employee Maria Gallegos, from your Rite Aid Pharmacy (located on 6305 York Bl., Los Angeles CA). Our mother Viola Diaz passed away from Pakinsons on 3/19/12, before that time Rite Aid filled all her medications, for several years. We noticed that Maria had extra patients with whom ever came to your store. She always made it a point, whether it be for our mother or anyone else that came to the store to refer us to the Pharmacist, so that we would gain knowledge of the Meds., but was always humble and never pretended to know more than she could offer. Please understand, it is very seldom, that I take time to write such an email, but there is always and exceptional person we meet in life, that should be acknowledged for her intellegence and excellent customer service. Respectfully, Dianna Merchant

Posted by Anonymous


better than any wallgreen i've ever been in. The rite aid pharmacy is the only one i will ever go to. they make me feel like family and they care. the best

Posted by Anonymous


Very Satisfied

Awards

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Comparisons

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Contact Information
Customer Service
800-748-3243

Rite Aid customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
Corporate Office

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Hours of Operation

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Returns & Refunds
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Reviews & Ratings

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Company News
Labor leaders expected to endorse strike support for Rite Aid workers
Executive board members with the Mpt Bohfmft Gfefsbujpo pg Mbcps BGM-DJP are expected on Monday to endorse strike support for an estimated 6,000 unionized Sjuf Bje workers in Southern California. Members from the Vojufe Gppe boe Dpnnfsdjbm ...
Armed robber targets Rite Aid in Xenia
A robber held up a Rite Aid pharmacy Tuesday evening at gunpoint. The robbery was reported around 5:10 p.m. at the business, 34 S. Allison Ave., and officers were on scene investigating, Xenia police dispatch said. >> 2-year-old boy shot by brother ...
Shooter who killed 3 at Maryland Rite Aid had mental illness but legally owned gun
ABERDEEN, Md. >> The woman who killed three people and wounded others before shooting herself to death at a Maryland drugstore warehouse had been diagnosed with a mental illness and used a legally purchased gun in the rampage, a law ...