GameStop Positive Customer Service Ratings - page 2

My favorite of stores i've ever shopped at, and it's BECAUSE of the customer service. (Cobourg, Ont.)

I have been shopping at GameStop for years, and I have had very few issues with them. The few I have had were resolved in a very reasonable manner, and time frame. There are 4 stores near me (south-west Ohio), and I have always received great customer service, benefited greatly from the employees knowledge.

I dont agree with anyone here. I have been going to gamestop for the past 7 years and ive only had a few problems. They are always really nice, they know what they are talking about and rarely mess anything up. I dont know where you people live, but where ever it is it must be a pretty crappy place.

I haven't had trouble with them until the middle of last year and now I ordered two copies of two worlds two off their site and one copy of two worlds. Well the two worlds has been shipped but nothing about two worlds two. I paid for over night shipping so if I don't get them by next week I plan on filling charges because it's BS to pay extra money and not get what they charge you for.

I have been a customer of GameStop for years now. I have had noting but pleasant experiences with them. Although I have never dealt with them on-line, their employees at the stores are very friendly and knowledgeable, and help out in any way they can. I love this place and rarely purchase things to satisfy my gaming needs from any other store.

idk about u guys but here in bend my gamestop has incredible service the answer the phone right away thare always nice and the always have thare pre orders and online orders in time

i love gamestop always great service live here in PHX,AZ all of you who cry bout trade ins it can be fixed DONT DO IT go to ebau or something the company is for making money i go there a lot and know the reps it helps to talk to them and be nice one rep exchanged my broken controller that i had way past the exchange date but he knew me from always going in thats great service

I think Gamestop has given me wonderful service each and every time i go there.

I have to disagree with previous postings. The rep that responded to my call was very friendly, and even asked around for help answering my question. His explanation was very helpful, and I really appreciated the kind customer service I was given. I despise automated call setups, but it was worth the wait. Thanks guys! Keep up the good work, and ignore the idiotic posts below. :)

I shopped at the Merle Hay Mall store in iowa. I was very please with my associate named Nicolas. I don't know much about the games my son and husband play, so call me clueless. When we approached the counter with (what we thought were games) a couple of the disks were guides. Nicolas asked questions and suggested other things. He took the time, not to sell us things we were not going to need, but made sure our purchase was exactly what we came to the store for. I was really pleased with the customer service he gave. Thank You Nicolas, I really appreciated your assistance.

I went into the store in Watauga, TX and the staff was very friendly and knowledgeable. They assisted me in finding the game I was looking for and even gave me a left over bonus code they had for it even though I didn't pre-order the game. I also placed an order online, but had some issues with it. I put in my new address as billing and my bank hadn't updated it yet, so they were having trouble. They helped me fix the issue and they even gave me free overnight shipping and $10 off a future order. I am very pleased with GameStop and will go no where else to buy my video games and thing like that.