Posted by Anonymous
I was in a food lion today Dec.07.2019,in your store on Hull st, in Richmond Va. A young gentleman assisted me in the produce section. Josh Young. This young man deserves 100% in customer service. Keep up the good work thank you.
Food Lion Positive Customer Service Ratings - page 2
User Reviews, Ratings and Comments
NEGATIVE Comments
169 Negative Comments out of 198 Total Comments is 85.35%.
POSITIVE Comments
29 Positive Comments out of 198 Total Comments is 14.65%.
Issue Resolution
Reachability
Cancellation
Friendliness
Product Knowledge
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Food Lion
Customer Service Scoreboard
- 55.25 Overall Rating
(out of 200 possible) - 169 negative comments (85.35%)
- 29 positive comments (14.65%)
- 3 employee comments
- Attribute Ratings
(out of 10 possible) - 2.8 Issue Resolution
- 4.2 Reachability
- 4.6 Cancellation
- 4.1 Friendliness
- 4.6 Product Knowledge
- 55.25 Overall Rating
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07
Dec
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May
23
Sep
Posted by LMys
I had an amazing experience at my local neighborhood food lion. On saturday's I like to order wings so I can watch football with my family. One Saturday I got off later than usual and I arrived to food lion during closing hours of the deli. There was a cook in the deli named Kevin that was cleaning up . when I asked if they were closed he stated that they were closing in a couple mins. I noticed that there were no wings cooked wings left. he stayed late and make me a large order of wings. I appreciate the customer service experience I only get my wings there and i felt appreciated as a customer. great person.
31
May
Posted by SYBIL
Me And My Family And Friends Really Love Going To Foodlion In Tabor City,n.c.# 1694.you Have A Worker Name ,grayson Gore ,he Is One Of The Best Workers,he Greets You With A Big Pretty Smile And He Is Ready To Help You When You Enter The Store And Until You Leave The Store .most Of Us Are Seniors And His Help Is Sure Appreciated .but He Is Nice To Everyone Young Or Old Don't Matter To Him.we Wanted To Tell Foodlion What A Good Worker They Have,name "grayson Gore ".you Don't Find Many Workers Like Him .thanks For Hiring Him .
