Family Dollar Employee Customer Service Ratings - page 2

I worked for the one in Holyoke mass store 2579 the Manager there is Ryan Bradley he treats his customers like and has very offensive language towards his employees likes to talk very Fresh to his whole team about his sexual life I believe this is Sexual Harassment! On top of that he be buying from his Employees and goes & smokes it behind store property were the Cameras can't see him!! I believe he should be investigated & Drug tested so the results speak for them self's!!!! I will no longer enter that store no more!!

Rome New York store needs to have their management team and stores looked at by higher ups, for at least 3 days out of a week,attacks on good employees is awful, so is the cleanliness of the store ,people want to work but don't want to be treated like garbage when they give 100% and then some, SOME ONE HELP!!!!!!!!!

I have a comment about procedure at a store which my daughter works at. She has been informed time and again that she is prohibited from dialing 911 or a local number for the police when there is a disturbance or strange acting person hanging around the store. I know that customers are what makes the world go around for retail stores but to allow them to cause disturbances and disrespect the store and it's employees is very poor management. If this is current Family Dollar proceedure it is time to change it. With the economy and rampant drug use it is only a matter of time before someone is injured or worse. I wonder is this was the case in Michigan where the store was robbed and appears that two young people lost their lives due to insane policy like this. Someone needs to be checking on idiotic direction like this being given to the employees of this company while there is still a company left.

June 18, 2013



TO WHOM IT MAY CONCERN:

My name is Kyle Leighton. Up until today, I was an Assistant Manager at the Family Dollar located at 180 Waterman Drive in South Portland, Maine. I am writing this letter to tell you my concerns and my reasons for leaving so abruptly.

I had been working as an employee for Family Dollar for about 3 years. I started off as a regular employee and was promoted to Assistant Manager when the position became available only a few months after I started. Up until today, I had been an Assistant Manager for about 2 and a half years. I have always been reliable, hardworking, courteous to customers and have never had any customer complaints. Yesterday during my shift I came across an email that was written by my boss, the store manager, Melody Strout, to the District Manager, Al. It stated that she wished to hire an employee from the Bridgton store as an Assistant Manager and demote me for not doing my job properly. I was completely unaware that she was not satisfied with my work and was unimpressed that she did not take the time or effort to make me aware and instead was deciding to demote me without my knowledge. After doing my job for 2 and a half years without any complaints from customers or my boss, I wouldâ??ve thought I was doing it right. I had to train myself to do everything because I was never trained properly by my superior from the beginning. In my work experience, it would be a better practice to let someone know when or if they are not doing their job properly and help them rather than automatically demoting them, especially after they have been on the job for over 2 years.

Also, recently there was a new employee hired who decided to falsely accuse me of sexual harassment. I havenâ??t heard anything regarding the accusations other than the original complaint and was never contacted by any managers regarding the matter. This caused my hours to decrease from almost 40 hours per week to around 25 hours per week. The District Manager, Eric, talked to the employee, Jami, and saved her phone number to follow up on what was going on in the store, and never even contacted me to speak with me about the matter. This created a lot of stress for me and caused my paycheck to decrease due to my lack of hours. This same employee was seen with drugs at work by 2 other employees and when I stated my concerns to Mel, they were ignored.

Between the false accusations by the new employee, the decrease in hours and finding that email, it has become too stressful and created a hostile work environment for me. I enjoyed working with the public and there were many regular customers who said that I was the only employee who showed exemplary customer service at that store, many of whom said they would no longer shop there if I leave. I cannot work for a manager who creates a hostile work environment and though she tells others that I am not doing my job properly, canâ??t even take the time or effort to help me and would rather just demote me after working there for 2 and a half years. To me, that is not how a superior should act. I worked very hard in the time that I was there. Many days I would work open to close, sometimes with no break, due to poor scheduling or call outs that were not covered. I consider Mel to be a poor manager and can no longer work for her. I would appreciate being paid for the vacation hours that I have accrued and will not have the chance to use.

Thank you for your time and attention to this matter.

Sincerely,



Kyle Leighton

Hi guys I work for family dollar I have been there so far now five years.i want to praise one hard working lady in dillon sc.she has been working for familydollar for 41 years and still loves it.shes a great person to work under.i think she should be congrated on.her name is Linda herring.i want to be with the company that long or longer.we take very good care of our customers.and treat everyone with respect.our customers are always our first priority .thank you so much.

I applied for employment at store #7054 in Cody, Wy. I called back a few days later and was told by Kathy Love the store manager, whom I worked with at Wal-Mart and she told me and I quote "You are un-hireable". She has lost a number of people in that store, so I would like to know why I am Un-Hireable.
With the years of experience I have working with the public and running a cash register!!! I would like an answer to this question!!!

My name is Angela Kelly I was an assistant manager at a family dollar in Chalmette,La.I feel I was wrongly terminated for an iussue that should have ben handled when we contacted corporate about it the first time. I was accused of a 140 dollars that was missing from my register. Another assistant that worked that night was caught using my register. I really feel that it was a set up, because a couple days before I was fired I over heard the store manager on the phone telling one of her former co worker that she was planning to get rid of the crew that was there which included me. This store needs to be investigated again and I feel I would have never been fired if corporate would have responded when they were called about the issue the first time. The store number is 8554.Never had this issue with any of my former managers before.

If you people understood they work their workers like DOGS AND DON'T PAY THEM ANYTHING. It's even worse for the managers. They make them work 6 days a week with NO extra payroll, so they have to work the extra hours they can't pay any of their employees. Family Dollar is absolutely HORRIBLE to their employees especially managers!!! I believe they should all get a pay raise and absolutely 2 days off a week! Plus pay their employees more so they can get decent people to work.

On Sunday, December 18, 2011, My son by acceptance, was working at Family Dollar Store 3608 when he and the manager on duty were robbed at gun point by four gunsmen. $1900, or there about was stoeln. My son by acceptance was fired because he had $1,000, or there about, in his register and you are not to have more than $150.00 in the till and $80.00 under the drawer. I take issue with the follwoing:

1. There were only two people in the store during the busiest season of the year with no one to run the registers but my son by acceptance and the manager.

2. The store was full of customers and there was no safe time to drop the money becuase of the lack of help and security.

3. This store has already been robbed by gun point and nothing has been done to secure the safety of the employees or the customers.

4. There has been adequaint training to teach Family Dollar employees how to protect themselves. The Company expects the employees to keep down loss through theft, but there is no help to reduce the chances for this to occur.

5. My son by acceptance had not been working with Family dollar but 4 months, and during that time the only training, if you want to call it that, he has had was reading some infomration on the computer. There was no discussions, or opportunity to have questions answered.

6. Not only did they fire my son by acceptance, but now he has been deemed unrehirable. This youngman is 20 years old, his first job, and never has had to deal with one gun in his face less known 4 guns in his face.

7. He has only been wirtten up for being over or short $5.00.

8. The only concern this company has had is hte money, 6 days later this same store number 3608, Flint, MI has been robbed agin by gun point and this time customers were also robbed at gun point as well as the two employees.

9. Worried about Customer Service, but you do not have adequate staff to service your customers, and it's life threatening to shop there. Being Robbed at gunpoint is life threatening and firing compentate workers because they did not stop serving your customners to drop money in and unprotected box by the door is out rages and this complaint will not stop here.