Etsy Customer Service Complaints - page 2

I will be closing my shop on Etsy such a ripoff I'm losing money big time.

Etsy suspended my account following my complaint concerning a vendor. I was not advised of this action. Learned when I attempted to contact vendor. No big deal, as I will no longer shop Etsy. Glad I am not a vendor.

Completed a not received report for a package that was delivered in San Antonio, TX. I live in LA. There is no mailing address as mine in San Antonio. Because package was delivered, my claim was closed immediately with no further action permitted. Support phone number 718-855-7955 is a rabbit hole that does nor allow support. I was directed back to Etsy which will not reopen my complaint.

On February 25, 2021 Etsy closed a claim without even resolving it. The seller was ColourFashionShop. If one goes onto this shops site, they will see several customers echoing that delivery was not received for items ordered in January & February, 2021.

I have used the Etsy option for the past 5-7 years; this was the first time I have had any challenges. Where can I find contact for Etsy so that my claim may be reopen.

I am unsure of how Etsy can close a claim without resolution. I didn't even receive the product.

Horrid. This website allows their seller to keep your money and you receive the product whenever the seller feels like sending you the product... there is no support from etsy. Shop with amazon instead people or pintrest

I will not purchase anything from Etsy again. It seems that all it takes to be "featured" in Etsy and have people encouraged to buy your products is burn, loot and murder in the country where you live. I don't support that behavior or people that do.

The one thing I have learned in life is that the only true vote you have is your money. Mine will no longer go to Etsy. When Target got political several years ago I stopped giving them my money. When Olive Garden would not let someone have a small American Flag at their table I stopped giving them my money.

Etsy you are not the world's savior. Your a capitalist, moneymaking entity. You should realize that.

On January 22 2021 I was suppose to get a refund of over $1500!! Etsy support keeps saying it was refunded and processed but it isn't in my bank account!! My bank said they would give Etsy proof of funds but NO ONE from Etsy will contact me and give me answers

I purchased some seeds from seller Petidsrus on 2/7/21 the payment was taken out of my bank account. When I look on Etsy to track my shipment the whole order is missing.

I just wanted to write to you to let you know that I have deleted my account but I wanted to explain why I needed to do this. I support freedom of speech and just freedom in general your company does not hold these same values so I will not support your company. I really loved your site but in good conscience I can not support your company. You like many other businesses has decided to alienate us, Trump supporters, and I will not do business with a company that doesn't hold the American values that I hold deal. Censoring and discontinuing selling Trump items sealed it for me. Good luck, I pray more will take a stand against this type of behavior.

Hello, ordered on December 28th received nothing. Delivery date said December 16th/17th. I would like a refund now. I reached out to, Scott the seller however his response was less than satisfying. He assured me it would be there. But it would be late due to holiday. I said yes nonetheless I have had several packages ordered none were severely delayed at all. Both numbers, 718 880-3660/718 85/7955 unable to leave message. I am a customer not a buyer or seller. Can someone call me immediately. I did go and leave a review plus sent another 2 emails this morning again to the seller Scott. Please call me immediately to address this issue. Thank you and Happy Holidays to you all!!!

Placed an order have not recorded it

Please respond! My credit card was stolen, a fake account was created in my name and I can't get ahold of anyone! I have canceled my credit card. I do t even have an Etsy account, this is so frustrating!

Trying to find out where my order is that seller said I should get last Wednesday. I was never given a tracking number and have no idea if I'll get my order. I really would like to get it asap. Can someone please help??

I am getting no response about my order which was a wrong item being sent.

It is a grave mistake for a commercial concern like Etsy to identify vendors by race as you have done by designating certain sellers as "black owned". Do you want customers to make their purchase decisions by the identity of the vendor instead of traditional metrics like variety, price, quality and service? This sorry practice is antithetical to the truly egalitarian virtues of a free market.

My experience has been awful I just want my money back for a product I did not receive.

Reverb is nothing but a fee collection agency. Selling fee, Payment processing fee, Tax. They eat up far more than they claim and way more that just the newly updated 5% You are thieves and I want my money back. I do not want Reverb bucks or a credit to use to pay my next fee (Did you hear that? credit for the next fee!) I want my cash money back!!!!! It was your messup and I hope that a class action suite is brought against you!

I Cannot Get To Support Because I Cannot Log In Due To Your Two Factor Authorization Codes That I Never Received. Need Help Immediately. Cannot Access My Own Etsy Account.

I am in need of speaking with someone from Etsy. I have made a large purchase from a vendor and currently have a claim in process do to the items not described accurately. I do not understand why as such a large company, do you not have customer service?
This is unbelievable. If I had known that I would have no recourse for any challenge with making a purchase, I would have never purchased with Etsy. In the future, I will not purchase from Etsy at all.

I need to speak with someone from the company. I have searched for a contact number for two days know with no success. My number is 225 266 9442. I am in desperate need of a call!!

Horrible company !!! Never would do business with you!!!!! I received a package in mail . Don't know who it is from and it was damaged..... no way to contact

You are impossible I am sadden your contact is horrible there seems 2 b no accountability I order the Black Lives matter face mask w/ raised fist I paid for it with my credit card the vendor sent me two plain black face mask this process has been disguising I find you and your third parties dishonest and represent the worst of free trade I want to put you on blast with the Federal Trade commission and on all the social media platforms i can find thanks for the rip off now i know who you are a crook

you dont even have a number i can call! you all overcharged me! scammers!

Your app no longer will open. It opens and shuts immediately
I can't track my orders or contact a seller if I needed to. I have deleted it completely and started all over hoping this would help
It did not. I'm not the only person having this problem. If you don't fix it quickly then guess what, I won't be ordering anything from you since the app won't stay open

I have sever purchases I can not download due to saying pending payment. PayPal showed all items are paid in full. The sellers don't know what is going on and to me to contact customer service. What do I need to do to get my items or a refund? Thank you

What is the Warranty... why don't you have a phone number ... why is the website so hard to navigate.
Is the item in my basket available with a cert for the diamond, how many ct is the total weight of the diamond? There is no chat line ...why.
How can I be a buyer without talking to someone?
It is the best price. how can I return the dang thing if it's not right?