EMC Customer Service

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EMC customer service is ranked #484 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 32.60 out of a possible 200 based upon 5 ratings. This score rates EMC customer service and customer support as Disappointing.

NEGATIVE Comments

5 Negative Comments out of 5 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 5 Total Comments is 0.00%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • EMC

    Customer Service Scoreboard

    • 32.60 Overall Rating
      (out of 200 possible)
    • 5 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 5.0 Issue Resolution
    • 2.8 Reachability
    • 3.7 Cancellation
    • 1.8 Friendliness
    • 3.0 Product Knowledge

Add your review!

21
Mar

Posted by Realman


3/21/22 12:16PM

Absolutely Pathetic Insurance Company Always Denying Fault ! Learn To Accept Responsibly Emc!!!

06
Apr

Posted by blackhatter


4/6/21 9:46AM

Tried to find information on exportability, spent 20 minutes in auto-attendant hell going in circles, always finding myself at the full Sales mailbox. Finally got someone to talk to when I said I had a breach. I provided him my contact information.

14
Nov

Posted by Anonymous


11/14/16 1:05PM

EMC Customer service is the worst.

Long hold times: takes weeks to respond to issues

Use anyone else...

19
Dec

Posted by Michael


12/19/14 6:44AM

EMC SR:67530966 | Expanding LUN issue | Beijing Volkswagen Co.,ltd







I'm a IT specialist in Volkswagen Co.;The reason i feel angry is that Frank shout me at the first call



Any infos need me to provide please contact

29
Feb

Posted by Anonymous


2/29/12 2:11PM

I called the wrong support line the first time, the man was very helpful and connect me to the operator. The operator told me that they could not connect me to any departments, I needed to have a specific person I was calling for, was very rude and then hung up on me. Worst customer service I have every encountered.

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Contact Information
Customer Service
800-782-4362

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