Danze Customer Service

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NEGATIVE Comments

3 Negative Comments out of 4 Total Comments is 75.00%.

POSITIVE Comments

1 Positive Comment out of 4 Total Comments is 25.00%.

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  • Danze

    Customer Service Scoreboard

    • 0.00 Overall Rating
      (out of 200 possible)
    • 3 negative comments (75.00%)
    • 1 positive comments (25.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 10.0 Issue Resolution
    • 4.0 Reachability
    • 0.0 Cancellation
    • 10.0 Friendliness
    • 10.0 Product Knowledge

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06
Mar

Posted by Anonymous


3/6/15 4:11PM

Please contact me. Your customer service e-mail did not work for my. I need to send you a photo so I can get a part. Please send me your e-mail address. Thank you Ken Albers

21
Nov

Posted by Anonymous


11/21/11 9:43AM

Do they have a Customer Service department?? Called numerous times and can't get through.

21
Nov

Posted by Anonymous


11/21/11 9:42AM

Cannot reach anyone in Customer Service or Technical Support departments. Called over 50 times today. Unreal!

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09
Apr

Posted by Anonymous


4/9/15 9:36AM

I spoke with Joy yesterday about a diverter valve problem. She was terrific, knowledgeable, helpful, solved my problem quickly. Give that woman a raise and don't let her go!
Thanks

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Contact Information
Customer Service
877-530-3344
Technical Support
888-328-2383

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