Check n Go Customer Service Complaints - page 2

Acouple of years ago a represenative called asking For my mother's SS and that she Needed to pay a loan we talked to a customer service person and explained our situation my mother Doesn't work she is Eldery has lived in the same adress 20 years not at Address they have in another city .turned out a person had a bank account in her name a Job at a wrecker company the address wasa house that was empty in another city Today they called asking they would give her a Deal if she paid a small amount or she would go to jail!!! A 67 year old lady disabled lady hanged up saying she was sending the Marshall's The caller had no Number said Private caller

The lady I spoke too was very rude & disrespectful. She had called me at 9:10 AM and then proceeded to say that I sounded intoxicated and if I would like for her to call me back at a later time. I told her I literally had just woken up to answer her phone call and also that my seizure medicine would make me sound a bit slurred until my brain wakes up, so with that being said, I would like to find out her name & report what she has done. Her boss needs to know that she is speaking to people in a rude & misunderstanding manner. Debt collector, Business, or whoever it may be; I was taught that you always treat others the way you want to be treated. the number I was contacted by was 530-398-3412; She said she was part of your Check N Go company. If somebody at your corporate office can contact me I would be willing to explain everything in detail to you. I don't think somebody who talks to people like that should be working under a company that "Always wants the best for their customers" I was able to talk to somebody else & resolve that issue on my part through payments. First & for-most you do not speak to somebody "accusing them of being intoxicated" when I have seizure disorder & my medicine does make my speech slurred, but that does not give her any right to say that I am intoxicated. If this does not get a respond within the next week then I will be taking it to a lawyer because I am disabled and what she said will have an impact on your business. Thank you,

Yes my. name is lonnie Albert. i referd someone who got a loan it's been over a month and i still haven't received my fifty dollars refreel yet so the store told me to contact you all i got one email but never got the second one wit the bar code my number thanks

I have cashed my pay check at check & go in oskaloosa Iowa for the last few weeks the service takes about a half hour if I'm the only one there but I got a Netspend card while there she was supposed to put 100$ on the card and give me the rest in cash she put all but a hundred on the card and gave me the cash I was at work when she called and said she had made a mistake so I wasn't able to get back to check & go so she had Netspend take everything off my card including the money that should have been there when I went into the store she said she couldn't get the money back on the card and couldn't give me my money back I have to go back again Monday for the third time to try and get my money the bill I was going to use the card for is now over due and I have to drive 30 minutes again to try to get my money back if I don't get it Monday I'm pressing theft charges check& go is a joke a monkey could do a better job faster I'll never use your stores again and since your agent is a representative for Netspend I'll not be using them again either the part that really got me was when she told me this wasn't her fault can't wait to see you out of business