Posted by Anonymous
What most people dont understand is the fact that Wachovia is a part of wellsfargo for a reason. There banking service to the customer might have be excellent however its due to that there business went down. I know there are numerous wachovia customers that miss the same customer service they received from them that it seems wellsfargo is not providing however, it's not always the customer rep's fault. It's due to bank policy and federal law that causes most your issues to feel fraustrated. So please try to remember next you step into your local branch that the person your talking to is doing what they are told to do and say and dont take it out on the middle man. Most people dont realize but working as a agent you dont make a lot of money but its a good and we have to greatful with the way the economy is. However we are not the ones that are taking your money!!!!!!!!!!!