Wegmans Positive Customer Service Ratings - page 2

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User Reviews, Ratings and Comments

Wegmans customer service is ranked #102 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 57.75 out of a possible 200 based upon 183 ratings. This score rates Wegmans customer service and customer support as Disappointing.

NEGATIVE Comments

156 Negative Comments out of 183 Total Comments is 85.25%.

POSITIVE Comments

27 Positive Comments out of 183 Total Comments is 14.75%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • Wegmans

    Customer Service Scoreboard

    • 57.75 Overall Rating
      (out of 200 possible)
    • 156 negative comments (85.25%)
    • 27 positive comments (14.75%)
    • 2 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 4.3 Issue Resolution
    • 3.9 Reachability
    • 4.6 Cancellation
    • 4.3 Friendliness
    • 4.4 Product Knowledge

Add your review! Return to the main Wegmans customer service scoreboard page

Viewing positive Wegmans customer service ratings 26 - 27 out of 27
« Previous
21
Jul

Posted by GreatMysterio


7/21/15 7:52AM

Wegmans customer service is quite good. Purchased a Wegmans frozen lasagna we had enjoyed before, and this one turned out waaaaaay too spicy. Quality control issue, I guess. Anyway, sent them and email and got an apology in the mail and a $10 coupon! They got my positive vote and I will continue shopping there.

26
Nov

Posted by Bill


11/26/14 10:50AM

WEGMANS is wonderful. My entire family shops there and loves it. They have everything! Their own brands are top quality and all of their prices are reasonable. Most of all, the customer service is out of this world. I am not just saying this either, I really mean it!

Awards

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Contact Information
Customer Service
800-934-6267

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Reviews & Ratings

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Company News
Wegmans ups the ante in North Carolina
to bring incredible customer service, restaurant-quality prepared foods and consistent low prices to Wake Forest in the future.” Wegmans is slated to open its first North Carolina store in 2019 on Wake Forest Road, near Interstate 440, in Raleigh. That ...
NY Wegmans Shopper Finds Snake in Cart While Picking Out Produce
The Rochester Democrat & Chronicle reports the woman then walked the cart outside and had her daughter tell customer service there was a snake on it. Walitsky was able to flag down two employees who removed the snake and placed it in a nearby ...
Wegmans issues hummus recall
Wegmans Food You Feel Good About Original Hummus, 8 oz. UPC: 77890-26213 - only products labeled Best Before 11/14/18 and with lot code 8118262 have been recalled. Wegmans Food You Feel Good About Original Hummus, 32 oz.