Posted by none
I used to rate UPS as near the top. Fed Ex>>UPS>>DHL>>>>>>>>>>Amazon Logistics. I used to think AMZL would never get better. They didnt. UPS fell off a cliff. Impossible to reach agents. Horrific customer provacy policy. Not engaging unless you agree to their terms.... a delayed Red Label package (ie next day air) and I wait an hour each time I call. Agents have virtually no information...hours go by, no call backs. Agents make crap up about how things work. Utterly unbelievable