Posted by Upset Customer
I was so disappointed as I spoke with a customer service agent trying to facilitate a return. The previous agents I spoke with were very polite and tried to resolve the issue. Because I had to wait to receive the product, they could not finish serving; however, the gentleman I spoke with today was rude and condescending when I asked clarifying questions. He initially answered the phone like he was at home and I interrupted his lunch! The rudeness caught me off-guard as I had not experienced that previously.