Match.com Positive Customer Service Ratings - page 2

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User Reviews, Ratings and Comments

Match.com customer service is ranked #704 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 26.49 out of a possible 200 based upon 660 ratings. This score rates Match.com customer service and customer support as Terrible.

NEGATIVE Comments

633 Negative Comments out of 660 Total Comments is 95.91%.

POSITIVE Comments

27 Positive Comments out of 660 Total Comments is 4.09%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • Match.com

    Customer Service Scoreboard

    • 26.49 Overall Rating
      (out of 200 possible)
    • 633 negative comments (95.91%)
    • 27 positive comments (4.09%)
    • 1 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.7 Issue Resolution
    • 2.2 Reachability
    • 1.6 Cancellation
    • 3.0 Friendliness
    • 2.7 Product Knowledge

Add your review! Return to the main Match.com customer service scoreboard page

Viewing positive Match.com customer service ratings 26 - 27 out of 27
« Previous
01
Feb

Posted by Anonymous


2/1/10 4:27PM

This number works. I had a fraudulent charge on my credit card account from Match.com. I have never been a customer of match.com and had never been to their website until this issue arose. I could find no phone contact info for them on their website so I did an internet search and found this site. I was on hold for about 10 minutes, but eventually talked to a real person and they were very helpful.

13
Nov

Posted by SpyderCanopus


11/13/09 10:22AM

Auto renewed my subscription when I wasn't expecting it. Asked for a refund and got it. They did try to offer me 30% off the subscription they charged, first. I am happy.

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Contact Information
Customer Service
800-926-2824

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Reviews & Ratings

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