Belk Positive Customer Service Ratings - page 2

I would like to brag on one of your employees at Belk in Albemarle NC store # 0018, associate her name is Christine. Belk always has some of the finest associates but Chris (per her name tag) exceeds in her experience with customers, she goes above and beyond to make sure she's helping with exactly what you need, her kindness was exceptional. Also alot of times as a customer anywhere I've felt rushed by other associates but Chris made me feel that she had all the time I needed to help me. Great job Belk and Chris!

I have shopped many places across this country and have had great service and horrible service. None can compare with the wonderful service I've had at our local Belk store in Summerville, Sc. The customer service reps working in that store go out of their way to help you. They really make shopping a pleasure. They are knowledgeable and considerate and at this time of year that is truly appreciated. The ladies in the women's department and household goods are exceptional! If I could give them a raise I would. Well done Belk.!!

Your representative, Kathee, helped me today. She was courteous and cheerful. She helped me understand my querie and satisfied my questions. She is an excellent agent for your company.

I shop the Belk Department store in Hixson, TN. The store number is 0691. I visit about once a week. There are no other stores in this area I like as much as Belk. I want to make comments on two of the employees that work for you. I do not know their last names. The first one is Gina. She works in the women's Dept. Every time I go in their and she is working, she greets me by my name. She is always willing to help. She goes way beyond what she has to do to help people. I have seen her with some of the older ladies looking for particular items. She is so patient and so helpful to them. She has always been so kind to me and everyone around her. She keeps busy clean out the dressing rooms, because a lot of people are too lazy to put items back where they belong. She is a large asset to your store. Another employee is Kim in the shoe department. Her associate number is 001449. Every time I go into your shoe department she approaches me and tells me anything I need help with, please let her know. She has been with Belk for a very long time. She has always been so helpful. I was in there last week. She was hopping! She was helping two older ladies, that appeared to be a bit grumpy. She deserved an award for putting up with them.. She was so helpful and polite. She helped them both so much. I have seen her working with five different people at one time. She kept up with all of us. The downside to my visits the last month. The temperature in the Hixson store is way to warm, it's uncomfortable! Your employees are so warm and a lot of them are clearly sweating. I am extremely warm just walking around in the store. I am not a large person. I am active all the time. But there are times while I am trying clothes on, I stop because of the heat. I end up putting clothes back on the racks because it is too warm in the store. Sales are lost! I will not purchase anything without trying items on. I do not like returning items. I know the corporate office controls the temperatures in the stores. This is not fair to your employees or your customers. I really enjoy shopping at Belk. As the summer season approaches, the temperature in the store will continue to rise. I probably will cut down on my shopping. I spend at least $500.00 a month in your store and the children's store. Please consider lowering the temperatures in your stores for your customers. More for your hard working employees that keep your stores running and the customers happy.

I just wanted to thank the manager Rebie of the Today's Woman's department at south park. She not only took care of my issue in record time but listened and asked
pertinent questions, after several calls with no response to the department, it was
a pleasure to deal with a pro. thank you

This is to commend the superior customer service delivered by Amanda Colclasure.

She is one of your outstanding employees in the Gulf Coast Town Center, Ft.Myers, FL location.

Amanda was helpful, patient and knowledgeable.

I can see her moving up to department manager, store manager and beyond.

I recently visited your Macon Mall location and would like to compliment the entire staff on being exceptionally polite! My wife and I frequent this store and have always found the personnel are very engaging. This has to be a direct result of the manager. A special thanks to Princella (ladies dress apparel), Pat and Bridgette (perfume dept). Keep up the great work. Sincerely, Mike Dunlap, very satisfied customer.

I had questions about an order and order tracking. I chatted with a Karen. I couldn't have had an easier time or gotten such great results from any other company I know. I am disabled and do my shopping online. Karen was so nice and helpful. I am very impressed with Belk's customer service and their policies. Thank you for all of your help.

I had such a nice young man help me tonight with my shopping. I went to my local Belk store at the Barnes Crossing. .I retired as The Director of Operations with a major fast food chain. I would of hired this young man on the spot, as a sales trainer, if I was still working. He was so helpful and directed me to items in the store that I would not of visited or purchased with out his directing me to them.
and his first name was Terrance.

Thank You

Paul Price.

visiting your store Fri. Oct 4 I selected items with Maria (00047) and Katherine(001333)helping me with my selections. The pants,dress and sportcoat I purchased pleased me even more when I got home. Both ladies were very helpful and treated me as if I was their favorite customer. I will try to locate them on my next visit to Belks.