H2O Wireless vs Metro PCS
Customer Service Comparisons
Best Customer Service Rating
Metro PCS has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
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Metro PCS | 31.03 | 1,300 | | | | | |
H2O Wireless | 23.11 | 95 | | | | | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Metro PCS has had 1,300 total customer service ratings of which 94 have been positive and 1,206 have been negative. This has resulted in an overall classification of Disappointing.
- H2O Wireless has had 95 total customer service ratings of which 2 have been positive and 93 have been negative. This has resulted in an overall classification of Terrible.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time: