EVGA vs MSI
Customer Service Comparisons
Best Customer Service Rating
EVGA has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| EVGA | 93.66 | 28 |  |  |  | | |
| MSI | 31.30 | 213 |  |  |  |  | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- EVGA has had 28 total customer service ratings of which 12 have been positive and 16 have been negative. This has resulted in an overall classification of Acceptable.
- MSI has had 213 total customer service ratings of which 13 have been positive and 200 have been negative. This has resulted in an overall classification of Disappointing.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
