Arby's Positive Customer Service Ratings - page 2

My family used to love the chicken tenders from Arby's. They changed the batter recipe now. It does not taste good.

Please bring back the old batter for the chicken tenders!

Richard took my order and was extremely polite helpful and gracious because I'm a vegetarian and he assured that they put extra lettuce and cheese on my market fresh since I wasn't getting any Turkey. I have always been charged extra just for one more slice of cheese even though I never get the Turkey and are charged for it anyway. I also felt like all the other team members were working well together. they were very busy,, especially the drivethrough and he apologized for my wait.

I ordered a 2-$6 gyros. I ordered a turkey one with onions one without. They put onions on both . I called back and they said to come get another. I went back today and it was excellent. I like Arby's. Food is great. Some of prices are not comparable to other but it's ok. Food is good. Who wants a burger when you can get a great sandwich at Arby's. Keep up the excellent service and food.

Went to drive-thru at your store #00013, and had an awesome experience with the help of Madulyn at the window!
Great job young lady! ?

My name is Courtney. I went to the arby's 5910 at Rocklin store was one of the best arby's. Everyone was wearing gloves and face mask while they were working. Staff was so good and they do great customer service. Food was so good and delicious. I am really appreciate for wearing gloves and face mask. Thank you for that.

Went to get Fish for Lunch ut was Great , Everyone had on gloves an seemed Happy. I think Mask should be worn also.

Tonya is always polite, makes sure my fries are fresh, and offers to help me to the car with large orders.

Hi, I I am usually a Wendy's or Burger King guy but tonight I stopped at an Arby's at the corner of Ulmerton and 66th street.. I got the most delicious Cordon Bleu and curly fries i have to say Really impressed. ( i did not wait for fresh food also impressive)

The reason why am on to comment is because the guy at the drive-through window. Really nice kid polite friendly courteous. I worked the LJS gig through crew chief so know what im talking about. Look him up and give him a raise hold on to those folks as long as you can. I will go back 10/21/19)

Hello just want to say thank you for the service I received in your West Point Ms location. I live in Birmingham AL and the service was not as good as today. As a District Manager I travel in Alabama Tenn, Miss and Georgia. When I get good service I like to let someone know about it.When I entered the store your team greeted every customer that came in the door. My food came up quickly and was very good. Your team here is taking care of business. If I am in the area again I will definitely drop by for lunch. Everyone can complain about what's wrong just want to say had a Awesome experience. Thanks
Stephen Johnson

Service at West Allis, WI store on national and Hwy 100 excellent with employeee Charlie a big help and great attitude

When we were at the Arby's here in Fresno, California on Blackstone and Sierra the manager was so nice and kind to us. She made sure we had what we want and needed. Also let us know where to find coupons.

Today is Feb. 25 2017. Time 3:15. I would like to know why I have seen the advertisment for 2 for 5 mix or match. I drove to Berea, Ky. 40403 today and placed an order for 2 beef and chedder for 5 bucks and they said we are no longer running that special. I just saw the add again so tell me why they don't honor this add in Berea, ky...

Went to walhalla arbys and there us a young blonde that works in the back who everytime i see her back there makes my food look as good as it tastes.

My wife and I had the pleasure of dining at your New Castle DE restaurant on Dupont Highway 19720. Our hostess was a young lady named Shanara. She was so pleasant we had to say how good she made us feel. We know that the wage is not commensurate with the smile and courtesy she demonstrated. Please pass this on to her. Richard and Virginia Ross

Katie at the Garfield location is the most polite person I've ever dealt with. I'm the general Manger at Buffalo Wild wings and I'd love to have an employee like her. Very friendly and just amazing at her job. Please value her! I always come back just to help brighten her day like she does mine every time she is working and takes care of me. Thank you and please take care of her.

Just wanted to give a shout out to the chilicothe, ohio Arby's store #0961 my husband and I ate there today and they were awesome Restrooms were spotless Randall waited on us very friendly and we ask for hot fries and he said no problem

Store #8404 in York pa was awesome! Jennifer Ream, shift manager, went beyond standard customer service. She replaced a sandwich that my 10 year old did not like the standard sauce (Italian sub) without additional cost. We fully expected to purchase since it was our fault. Definitely will come again!

The cashier in drive-thru marrueona was very polite you guys were very busy and she offered me something for my wait she was so busy but still managed to make me happy that I came to Arbys on 26000 in Euclid I felt welcomed and by the way THE FOOD WAS AWESOME

David Phillips and Vickie at store 0085 was very helpful and polite. Mine and my husband visit was very pleasant and enjoyable.

Arby's is not on the level with their slogan, "We have the meats." Was at the location in Van Buren, AR asking for a fish sandwich. I was turned away because they didn't have any fish.

Love your food and service. I just wonder why fish sandwiches and pork belly sandwiches are seasonal. Pork belly is a big hit and now im wondering if it will be returning now that its off the menu. Keep up the good work.

I stopped at the Arby's in Eustis, Fl. (10-30-16) The service was fantastic, everybody was very helpful. The restaurant was clean, and amazingly, the bathroom was spotless. Very nice experience, I hope you will let them know they did a good job. The only sad part of the trip, no Pork Belly sandwich. I hope you bring it back.

Just wanted to let you know the Arby's location in Bucyrus OH was one of the BEST Arby's I've been to. Service,cleanliness and food were fantastic!

arby in clanton has the best customer service especially a girl name tori she normally works drive through and always asks questions and gets our order right I appreciate her greatly.

Mr.brown,hare,condos, want to thank you and your staff for the great work you all do. Being a single parent and on a tight budget can't effort to take the kids out to eat.we could only efford mc donalds. Arbys was a big treat. But now with your lower prices 2 or3 for that price.we cut it in have and they have a treat. But only on special occasions. Thank you CEO and staff.