Tracfone vs Boost Mobile

Customer Service Comparisons

Best Customer Service Rating

Tracfone has the best overall customer service rating based upon the companies you have selected to compare.

Overall Ratings

Below is a look at the overall customer service ratings provided for each company that is being compared:

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Tracfone37.012,068
Boost Mobile31.212,313

Ratings Breakdown

The rankings listed in the table above were calculated from the following ratings:

  • Tracfone has had 2,068 total customer service ratings of which 174 have been positive and 1,894 have been negative. This has resulted in an overall classification of Disappointing.
  • Boost Mobile has had 2,313 total customer service ratings of which 153 have been positive and 2,160 have been negative. This has resulted in an overall classification of Disappointing.

Performance Over Time

The following chart demonstrates the overall customer service rating for the selected companies over time: