TJ Maxx Positive Customer Service Ratings - page 3

Just wanted to let you know I received great customer service from an employee Zoe at your store on Brookhurst/Ellis in Fountain Valley. Zoe was extremely helpful when I asked her about a couple of items I prveviously purchased. She was professional, competent and customer service oriented. I appreciated her extra efforts and wanted to share this with you.

would like you to know i had a great experience at TJmax in massapequa ny the managers name is angelique lambert watkins.THANK YOU SO MUCH

Thank you for giving your employees the day off for Thanksgiving. I'm a child of the 60s and I remember everything would be closed so employees could have time with their families. We have to go back to that state of mind. The products will be there the day after the holidays. Thank you for starting this revolution. Families need to come back together. I have always been a TJ Maxx shopper and now will always shop there first. I live in Pottstown, Pa. I love my store and it's employees.

The West Springfield TJ Maxx store is my favorite thus far. The employees are always helpful and polite. There is ample merchandise to choose from and the prizes are great!

I have been a TJ Maxx shopper for many years and spend a lot of money in your stores. I live in Palm Coast Florida and shop in the TJ Maxx on Rt 100 Palm Coast, Fl. This store is extremely organized and well run by the managers. All items are neatly presented and homegoods has beautiful merchandising. Your employees are wonderful and happy in this store. It is truly pleasant to shop here. Your staff works hard to keep that store running as well as it does with such efficiency. TJ Maxx should not take this for granted and recognize when their employees truly do a wonderful job. I lived in Manahawkin, NJ prior to Florida. I shopped in the TJ Maxx located on RT 72 in Manahawkin, NJ. That store is a disaster. Everything is a mess, your employees have bad attitudes and are very unwilling to help. Things are terribly disorganized and one never sees the manager. You really need to review that store and the staff you have in it. Since it opened years back it has been run this way and has never changed. Your Florida stores, including your Daytona Beach Store as well as your Palm Coast store excels in all areas. They always have a smile and the managers are always available on the floor, unlike your Manahawkin store where they hide in the back. I certainly hope your corporate office reads this and recognizes who does a good job and improve the stores that don't. What a difference it makes from the tri state area to Florida. Aggression does not exist in your Florida stores. Everyone is pleasant and always busy doing things, unlike the Manahawkin store. What a difference another state makes!

Charlene McCool

I Shop At Tj Maxx Vienna Va Store. That Is The Best Tj Max I Have Ever Been. That Sore Is Definitely Much Better Large Deparment Stores. Not Only The Merchandise, But Also The Managemnt Team Is Excellent. Manager Kevin Is Just Super. To Me He Must Defiitely Be The General Manager Of That Store. He Is An Asset For Tj Maxx Company. Raj, Coordinator Is A Very Promising Young Man. I Think He Should Definitely Be Promoted. Sharon Is Always Very Very Helpful And Very Pleasant And Professional. Wendy Is Wonderful. That Is The Store I Go Almost Everyday. Gail

Hello,
I shop at TJMaxx in Bridgewater,NJ. I have had the opportunity of meeting many pleasant sales assistants and managers. Jessica,Tyreek,ChrisB. and StephenM. are the first that come to mind. These workers should be praised for their kindness, smiles and polite words. They are an asset to your business/store.
Thank you,
Loretta

I have been shopping at the TJ Maxx on Hazel and Madison in Fair Oaks, CA for a very long time. I just wanted to take the time to recognize Megeda Tayyeb in the dressing room for the outstanding service she has given over the years. She has offered me great advice on dress selections, accessories and color matches. I have always appreciated her personalized service and enjoy my shopping experience at TJ Maxx.

I found the store in Durango Colorado to be one of the cleanest well organized stores I have been in. The helpful way all the employees treated me and my friend was great, friendly and polite. I'll go back often to make purchases of clothes and household items. Good store for bargain hunters.

I had a FABULOUS Customer Service experience at the TJ Maxx located at your Cherrydale, North Pleasantburg store in Greenville, SC. I have just re-located back to the US after living in England for several years and went to the store to buy a few items. The staff member, Ligia, in your jewellery dept. was very friendly & helpful. I also wanted to purchase clothes and went to the dressing room and the woman there, Judy Alford, was also very helpful, friendly and had some good suggestions. I fully appreciate good, strong Customer Service. I am a Corporate Trainer and one of my area's I train is in Customer Service. These two women are a credit to the TJ Maxx brand and I hope they are acknowledged for their good service.

I'm a very regular customer at my home town in Owasso Oklahoma and just have to say I love it there.The store is always very clean and organized. They have name brands at great prices. The staff is always very friendly and helpful.They are always on their toes whenever I have been there I never have had to wait more then 5 minutes in line.There is one person who stands out in my mind who works there she is a blonde and she always greets people with this big contagious smile. She always makes my day!

I've shopped in the the tjmax on 57th street in midtown since they open and I must say the employees there are the best I've seen in a long time. The cashiers are always happy and smiling very helpful.I want to thank Christina the supervisor for always being so helpful.

I would like to thank Fallon @ store #476 for going above and beyond with her assistance tonight resolving an issue I had with a prior purchase at the store. She is an asset to the company and some of the other managers could learn a valuable lesson from her about customer service. The following ratings apply to Fallon only!!!

TJ Maxx in Fairfield California is one of the best store ever!! I love TJ Maxx a lot.. they always have great customer service and always have possitive attitude.

It was such a pleasure shopping at Fairfax City Shopping center. The politenes, helpfulness and pleasure working with your sales representative Jahania was a breath of fresh air.

I have been a customer for many years. Thursday I went
to your Yonkers store and was for the first time
treated with politeness and respectfully by a clerk
named Omar. He was helpful and quite a fine representative of your store. Hopefully you will keep him;It would be a great loss to your company if you don't . Who knows perhaps one day the CEO.??
Better cultivate this young man I saw potential.
Don't let him slip by the cracks. I do know what I am saying. In your court now.

I am from Greensboro NC but I shop at the T.J Maxx in High Point because of the home goods section. I am a very consistent shopper there and I cant remember an employee there being more friendly to me than an employee I recently encountered by the name of Chris. I dont know his last name but I did notice that he had a sign on his badge that said training.I was having a really bad day, but the way he greeted me really made me feel a lot better. I could tell it was genuine and it wasnt something he had to be told to do

I am really glad to let you know, I have had a great experience at TJ Maxx in Fort Smith.
In my trouble of trying to find 'petite' pants, I was helped by a nice lady. She was willing to take her time and look for them all over the store for me. She made me feel like I didn't bother her at all.
I think everyone should have this type of attitude. I will definitely come in again.

Tj maxx store 0263 I was looking something it's hard to find for me so the employer name Nadia. She really helpfully she was very kind person smile on her face very nice she help me out what I was looking I must say Tj Maxx got very good employer. Very good.

I WAS IN TJMAXX IN PARAMUS, I WAS SURPRISED!!! EXCELLENT SERVICE WITH PEOPLE. I WAS ATTENDING BY A VERY NICE LADY NAMED OLGA, WHO COULD BEARINGS AND GIVING ME A GOOD SERVICE, EXCELLENT!!!

Received outstanding customer service from Chris, the assistant manager, at the Eden Prairie, MN, TJ Maxx. He went to great lengths to fix a table and make sure it was in excellent shape before I bought it. Then helped load it.

THIS COMPLIMENT IS FOR JAMES AND ALEX (LAST NAMES ARE NOT KNOWN) AT THE TJMAXX LOCATION BALD HILL ROAD WARWICK RI 02886, THESE ABOVE EMPLOYEES ARE EXCEPTIONAL IN EVERY WAY!! THEY ARE POLITE, FRIENDLY,HARD WORKING AND ALWAYS OFFER A SMILE AND A HELPING HAND TO CUSTOMERS!!I'M HOPING THAT THEY WILL RECIEVE SOME COMMENDATION FOR THE GREAT JOB THAT THEY ARE DOING!!!! ANNE CRIBARI

I have been to the tjmaxx in dunkirk, NY quite a few times and overall I love the store! The associates are always nice and helpful however, I cant help but notice a particular manager who I have heard associates call Ms. or Mrs. Bradley, who on numerous occasions I have heard/seen being rude to associates and once I even heard her yelling. I could not believe what I was hearing and I was disgusted, honestly. I feel that this issue needs to be looked into because It has not been just on one occasion that I have heard this manager being rude and disrespectful to the associates. Overall I feel that this is the best tj maxx that I have shopped at, and I have been to quite a few. If this issue is not addressed I will not be shopping there anymore reguardless!!!

My favorite store to shop is TJMAXX in Bridgehampton. One stop shopping, from home goods to Designer clothes at great prices. The sales associates are always very friendly. Every time I shop there there is always new merchandise. It's well organized and easy to find whatever I'm looking for. If I can't find something right away associates and managers are always very helpful leading me in the right direction.

I often shop at T.J. MAXX located in Dorman Center Spartanburg,SC. what it makes me go back is not only the nice products you carry but the OUTSTANDIG service I receive by one of your associates name Silvia, every time I go she has a smile on her face, she's patience and has a great knowledge of the products you carry. I only can say that she makes my shopping experience overall OUTSTANDIG! Hope you keep hiring more associates like her.