YouTube Customer Service Complaints - page 3

User Reviews, Ratings and Comments

YouTube customer service is ranked #718 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 26.17 out of a possible 200 based upon 56 ratings. This score rates YouTube customer service and customer support as Terrible.

NEGATIVE Comments

54 Negative Comments out of 56 Total Comments is 96.43%.

POSITIVE Comments

2 Positive Comments out of 56 Total Comments is 3.57%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • YouTube

    Customer Service Scoreboard

    • 26.17 Overall Rating
      (out of 200 possible)
    • 54 negative comments (96.43%)
    • 2 positive comments (3.57%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 2.1 Issue Resolution
    • 2.2 Reachability
    • 2.1 Cancellation
    • 2.6 Friendliness
    • 2.3 Product Knowledge

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Posted by jrtc6368


Impossible to reach by phone. Do not return
to e-mails. Lets junk video's on u-tube even of people that have pasted away. U-tube needs cleaned up.

Posted by Anonymous


YouTube sucks I was basically barred from my page with no way of using my account can't see my subscriptions I can't access my account I've had for 6 years was force to sign in a new account to start all over I'm friggin pissed not to mention you can't even speak to a human in regards to the situation...

Posted by dwizzle63


JUST SPENT 35 MINUTES TRYING TO REACH A LIVE PERSON IN TECH SUPPORT THIS IS COMPLETELY UNACCEPTABLE.!!

Posted by MARK


THE PEOPLE AT YOU TUBE SAY THAT THEY WILL NOT LET ME TALK TO A REPRESENTIVE. THEY ALSO TOLD ME TO GO ON LINE. THE VIDEO THAT I UPLOADED IS ON COMING UP ON THE SITE. THIS IS REALLY POOR COMMUNICATION ON THEIR PART.

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650-253-0000

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