Meijer Positive Customer Service Ratings - page 3

User Reviews, Ratings and Comments

Meijer customer service is ranked #135 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 53.17 out of a possible 200 based upon 356 ratings. This score rates Meijer customer service and customer support as Disappointing.

NEGATIVE Comments

297 Negative Comments out of 356 Total Comments is 83.43%.

POSITIVE Comments

59 Positive Comments out of 356 Total Comments is 16.57%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • Meijer

    Customer Service Scoreboard

    • 53.17 Overall Rating
      (out of 200 possible)
    • 297 negative comments (83.43%)
    • 59 positive comments (16.57%)
    • 11 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 2.5 Issue Resolution
    • 3.7 Reachability
    • 3.5 Cancellation
    • 4.3 Friendliness
    • 4.3 Product Knowledge

Add your review! Return to the main Meijer customer service scoreboard page

Posted by Anonymous


Thank you for listening! About 7 months ago I commented that the wrap around coffee filters had disappeared and no one knew why. Finaly, last week there they were on the shelf again. Thank you

Posted by Anonymous


Natalie at Fishers, IN store in jewelry was very helpful, courteous and went out her way to help.

Posted by susannord


I was at the Meijer on Sawmill Road in Columbus Ohio today. First of all, you need to have more people staffed in the deli! 2 girls working today. It took 15 minutes to get 2 pounds of lunch meat! They talked while getting my order ready and moved like snails. I was their only customer at the time. It happens everytime I'm there. I have opted to get packaged meat because of this, but I would rather order from the deli!On a lighter note, I got in line and my cashier named Paige was so awesome. She said she had worked there for 3 weeks. What a lovely young lady. Not used to smiling, happy people there. She truly cared about her customers. I hope you reward her.

Posted by [email protected]


Saturday I was shopping at grocery store when finished shopping I was ready leave store, it was raining cats and dogs a group of us was standing under coverage waiting for rain slow up so could start load groceries. The cart boy (John) offered to watch our groceries while we ran to get our cars & pull them up close so could load groceries under some coverages. This young main did not have to do this - I just wanted to be sure that John was recognized for his kind efforts & he dis showing such a winning personality. Store Eastgate Meijer - Cinn. Batavia Shirley Marion - [email protected].

Posted by Anonymous


I had terrific service at the Meijer store in Fort Gratiot, MI. The cashier actually went out of her way to make sure that my son got a discount on his bike, alerting me of the store coupon. It felt like something you would see on "Miracle on Thirty Fourth Street". Great job Meijer, hiring employees with integrity. It's a pleasure shopping in this store.

Posted by Greatstore


I go to the Plainfield, IL store, and couldn't be more satisfied with the service!!! The staff are wonderful, helpful and for the most part always seem to be truly nice people, not just "acting" the part. I hate to shop, but this store makes what is normally not a very pleasant experience for me, a much more tolerable thing for me.

Posted by Anonymous


On 12/19 I was real happy with your door greeter Sue H at store#182, went out of her way to help me. She is one good employee.
Thanks Doug Dall

Posted by piggy


I was shopping at Rolling meadows, miejers and I `was looking for soap , then I asked a really nice guy for the soap, even though he was on his break and he didn't know where the soap exactly was,but, he went and looked for the soap for me,then he found it and showed me exactly where it was.I am delighted with him , he has a very nice smile and i loved miejers more because of him , god bless him his name is MO i think , and he is very handsome too .

Posted by Carla


I have shopped at Meijer in Jackson since moving back to Michigan 8 years ago. One of the main reasons I shop there is for their produce. It is actually cheaper for me to shop at Walmart but I don't like their produce as much. In the last several months I noticed that their procude has really gone down hill. I thought maybe it was a fluke but was talking to a coworker that lives in Lansing and has noticed the same thing. I don't know if they changed their supplier or what but if things don't change I will go elsewhere.

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