2013 Insurance Customer Service Awards
The best customer service for Insurance in 2013 was:
Liberty MutualThe customer service provided by Liberty Mutual in 2013 rated as Acceptable.There were 16 companies out of 562 in 2013 with a higher rating.
Liberty MutualThe customer service provided by Liberty Mutual in 2013 rated as Acceptable.There were 16 companies out of 562 in 2013 with a higher rating.
Liberty Mutual
Insurance
Insurance
Company | Rating | Reviews | |||||
---|---|---|---|---|---|---|---|
Liberty Mutual | 102.10 | 8 | |||||
Chase | 80.67 | 15 | |||||
Edward Jones | 60.20 | 5 | |||||
Aflac | 57.38 | 39 | |||||
ING Direct | 53.07 | 12 | |||||
Kaiser Permanente | 52.38 | 26 | |||||
Progressive | 52.27 | 6 | |||||
Navy Federal Credit Union | 47.08 | 12 | |||||
AAA | 45.73 | 75 | |||||
Asurion | 45.20 | 30 | |||||
USAA | 40.13 | 60 | |||||
JP Morgan Chase | 37.50 | 40 | |||||
Citizens Bank | 35.11 | 9 | |||||
MetLife | 33.54 | 28 | |||||
Geico | 33.14 | 28 | |||||
Sallie Mae | 32.28 | 34 | |||||
Blue Cross Blue Shield of Florida | 32.25 | 16 | |||||
SunTrust | 32.07 | 30 | |||||
Citibank | 30.22 | 68 | |||||
Humana | 30.16 | 61 | |||||
Fifth Third Bank | 29.35 | 23 | |||||
PNC Bank | 29.09 | 91 | |||||
State Farm | 26.73 | 60 | |||||
TCF Bank | 24.29 | 7 | |||||
United Healthcare | 24.09 | 131 | |||||
Allstate | 23.23 | 33 | |||||
Aetna | 22.60 | 47 | |||||
BB&T | 22.00 | 27 | |||||
TD Bank | 21.80 | 20 | |||||
Wells Fargo | 21.76 | 135 | |||||
HSBC | 21.68 | 48 | |||||
AARP | 21.20 | 23 | |||||
Farmers Insurance | 20.60 | 25 | |||||
Cigna | 20.40 | 17 | |||||
Vanguard | 20.20 | 17 | |||||
John Hancock | 19.00 | 8 | |||||
Anthem Blue Cross | 18.20 | 39 | |||||
US Bank | 17.97 | 24 | |||||
Prudential | 16.20 | 8 | |||||
21st Century | 14.00 | 7 |
Other Companies
The following companies did not receive enough comments for an official rating during 2013:- Access America
- American Family
- American Home Shield
- Ameriprise
- Amica
- Assurant
- Aviva
- Comerica
- Countrywide
- Delta Dental
- Esurance
- Morgan Stanley
- Mutual of Omaha
- Nationwide
- Northwestern Mutual
- RBS
- Safeco
- Sun Life
- The Hartford
- Travelers