Posted by Matt
Phone support is somewhat helpful, but the Customer Service department refuses to speak with me, answer my multiple emails, and hide behind thier frontline staff. They require emails but refuse to respond in kind, or call. They have all the details and contact information, voided checks, account numbers - EVERYTHING - but refuse to do their job and SUPPORT CUSTOMERS!!! Why are they even paid, unless perhaps it's all AI now? Avoid this bank at all costs