Posted by Kathy
Audi of Burlington Mass has been a horrible experience for servicing my Audi car. I brought my car in to be serviced on 7/5/23 and even though I called them every day, they never even started to look at the car until 7/4/23. No one answers the service area so you have to call sales to have a person pick up. After you speak to someone even the manager, they say they will get back to you but they don't. Today is the 19. That is over 2 weeks with the work not done and no one calling back to say when it will be done... I take care if 2 90 year old people and also have a job.. I am beyond frustrated! I have never had this happen at mercedes-Benz of Burlington when I had a Mercedes-Benz car.